Debunking AI Receptionist Myths
AI Receptionist Myths Despite the growing popularity of AI receptionists—also known in the industry as a phone receptionist, voice agent, or AI front desk—several myths and misconceptions still surround this technology. Let’s debunk some of the most common myths to help you understand the true capabilities and benefits of AI receptionists compared to a human […]
What Is an AI Receptionist and How Can It Help Your Business?
A receptionist collaborates with small business owners to demonstrate how AI can reduce missed calls and improve customer experience. Even with the prevalence of the internet, phone calls still play a vital role in business. In fact, 60% of customers prefer calling over other communication methods when they need support or want quick answers. But […]
Hawaii Fluid Art Eliminates Missed Calls
Franchise Overview: Company Name: Hawaii Fluid Art Industry: Arts and Entertainment About: Hawaii Fluid art is a franchise art studio with locations across the United States. They offer a variety of art classes and creative experiences. Anyone can create no matter their artistic ability level. Learn how this franchise art studio eliminates missed calls by teaming up with […]
McNeil Advantage Enhances Customer Service
Company Name: McNeil Advantage Industry: Business Management Consulting Services Offered: Coaching, consulting, financial management, strategy, planning, marketing, and more. Mission: To provide customized solutions that save time, money, and improve overall efficiency for clients. McNeil Advantage enhances customer service by partnering with Abby Connect. The Objectives: To enhance customer service, McNeil Advantage sought to: “Partnering with Abby […]
Frank J. Himel
The Industry: Chicago Criminal Defense Lawyer & Legal Business Owner The Company: Frank J. Himel is a criminal defense attorney and business owner operating in Chicago, IL. Voted one of the top 10 criminal defense attorneys in Chicago, his extremely busy schedule includes extensive case preparation, court attendance, investigations, interviews with witnesses, and so much more. He had limited time for answering phone calls and qualifying cases. He was losing potential clients and […]
Green Hill Fence Company
The Industry: Fencing and High-End Landscaping Installation Services The Company: Green Hill Fence Company is an outdoor service provider specializing in high-end landscaping installation in upstate South Carolina. As an expanding business, they realized they needed Abby’s help to support customer calls. The Problem: Missed Opportunities “We missed a lot of opportunities to make new customers, […]
AI Receptionist Common Terminology
Artificial Intelligence (AI): Artificial intelligence or AI refers to computer systems that can perform functions previously only capable of being performed by human intelligence. With AI, computers are able to reason, problem-solve, and make decisions based on very complex instructions and “learning”. AI Receptionist: An AI receptionist is a computer system that answers phones on behalf […]
Abby vs Ruby Receptionist
Abby Connect vs. Ruby Receptionists: Which Virtual Receptionist Service Is Right for You? When choosing a virtual receptionist provider, businesses are often faced with a choice between Abby Connect and Ruby Receptionists. Both companies offer professional call answering solutions, but when it comes to price, performance, and personalized service, Abby Connect consistently comes out ahead. […]
How to Handle an Angry Employee
Welcome to leadership! Also known as “The Ultimate Eggshell Walking, Plate Spinning Championship Contest”. The rules of the contest are simple: Don’t crack any shells and don’t drop any plates. A cracked shell may result in a time penalty where you must repair the shell while still spinning all of your plates. A dropped plate or irreparable shell may result in elimination […]
Don’t Drop the Ball: Marketing Leads Require Better Intake with Jamie Kohls from GNGF
Lead YOUR Marketing Leads Down the Best Path Possible Jamie Kohls has a passion for learning, teaching, and the law. She applies her degrees in both Marketing and Law daily in her project manager role with GNGF. Her dedication to education is constantly on display as an instructor at The Legal Marketing Academy by GNGF […]
