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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Tag: Customer Service

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Several people gather around a table covered with drawings and notes about customer service, including a large phone receiver, chat bubble, and the words THE CUSTOMER and SERVICE written prominently.
Delivering Outstanding Customer Experiences: Tips & Tricks
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An illustrated hand gives a five-star rating, picking up a smiling star from a row of five yellow stars on a blue background.
Creating Unforgettable Customer Experiences: Leave a Lasting Impression
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Silhouette of a person sitting at a desk with two monitors, holding a corded phone handset to their forehead, appearing stressed or contemplative, with blinds covering the window in the background.
Dealing with Frightening Callers
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Blurry image of two hands pressed against glass with the hashtags #custserv and #fail in bold black letters over the center.
How To Lose A Customer In 5 Hours (Or Less)
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A wide view of a city skyline covered in light fog, with tall buildings fading into the distance and a hazy, overcast sky above.
Elevate Customer Service: 3 Essential Initiatives to Implement
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A cup of latte with leaf-shaped foam art sits on a saucer next to a stack of small receipts and a brass service bell on a wooden table.
Remote Answering Services Are Key to Client Satisfaction
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A woman wearing a headset is smiling and sitting at a desk with a phone and an open laptop, in an office cubicle with orange dividers.
Customer Infallibility: Are They Always Right?
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Curving road bordered by tall evergreen trees and yellowish grass, with mist or fog in the background creating a serene and slightly mysterious atmosphere.
Self-Driving Uber and the Future of Customer Service
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Two people sit and talk in a modern office lounge; the man gestures while speaking, and the woman listens. A small table with magazines and keys is in front of them, and there are birch branch decor and plants behind them.
Customer-Centric Phone Calls: Putting Customers First
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A person sits at the edge of a rocky cliff, silhouetted against the sky at sunrise or sunset, overlooking distant mountains and a hazy landscape.
Stress Relief Techniques for Phone Calls
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A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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