Never Miss a Moment: Your Business, Always Connected

Seamless 24/7 Call Answering Blending Human Warmth with AI Efficiency.

In today’s fast-paced world, every call is an opportunity. Abby Connect’s 24/7 Call Answering service ensures your business is always open, delivering consistent, professional, and personalized interactions around the clock. Whether it’s a new lead after hours or a loyal customer with an urgent inquiry, we’re here to capture every opportunity, turning callers into lasting relationships.

Your Business, Always On. Always Abby.

The modern customer expects instant service. With Abby Connect’s 24/7 Call Answering, you can meet that expectation, day or night. We provide a robust solution that intelligently blends the empathetic touch of our U.S.-based human receptionists with the lightning-fast efficiency of our proprietary AI Receptionist. This means unparalleled reliability, exceptional customer experiences, and the peace of mind that your business is always accessible.

The Power of 24/7: Human + AI Synergy

Abby Connect’s 24/7 Call Answering leverages the best of both worlds to ensure comprehensive coverage and superior service quality.

Human Receptionists for Unmatched Connection

Our small, dedicated teams of U.S.-based, native English-speaking receptionists are the heart of our service. They provide:

Personalized Service: Becoming intimately familiar with your business to offer a truly customized experience.

Empathetic Handling: Addressing complex or sensitive inquiries with warmth and understanding.

White Glove Intake: Executing your specific instructions with precision, ensuring every caller feels valued.

AI Receptionist for Speed and Scale

Our in-house developed AI Receptionist provides instant, consistent, and scalable support:

Instant Answers, No Holds: Resolving common queries within one ring, eliminating caller frustration.

24/7 Availability: Handling unlimited simultaneous calls, ensuring no caller ever goes to voicemail.

Intelligent Routing: Efficiently screening and directing calls to the right department or individual.

Human Backup: For complex situations, our AI seamlessly routes callers to a live human receptionist, guaranteeing a complete solution.

ADVANTAGES

Solve Your Biggest Challenges with 24/7 Call Answering

Abby Connect’s 24/7 Call Answering leverages the best of both worlds to ensure comprehensive coverage and superior service quality.

Never Miss a Lead

Capture inquiries from every time zone and during non-business hours.

Enhance Customer Satisfaction

Provide immediate, professional answers and support, boosting loyalty.

Reduce Overhead

Gain round-the-clock coverage without the cost of an in-house night shift.

Focus on Core Business

Reclaim your team’s time by offloading routine calls and after-hours support.

Maintain a Professional Image

Project a large, established presence, regardless of your business size.

Features Designed for Always-On Success

Abby Connect’s 24/7 Call Answering integrates seamlessly into your workflow, providing robust features for ultimate control and insight.

FEATURES

24/7 Live Answering

Your phone is always answered by either a professional human or AI receptionist.

Customizable Greetings

Ensure your brand voice is consistent and professional, even after hours.

Call Screening & Transfer

Efficiently direct calls to the right person or department, wherever they are.

Appointment Scheduling

Fill your calendar around the clock, improving lead conversion and client convenience.

Message Taking & Delivery

Accurate message capture and instant delivery via email, SMS, or your preferred method.

FAQs Answered

Our AI and human teams are trained to answer common questions specific to your business.

Bilingual Receptionists

Connect with a wider audience with our Spanish-speaking human AND AI receptionists.

Emergency & Priority Handling

Implement specific protocols for urgent calls, ensuring rapid response.

AbbyGO Mobile App & Portal

Real-time access to call details, summaries, recordings, and custom status updates.

Seamless Integrations

Sync call data and customer insights with your existing CRM, scheduling, and business tools.

Receptionists Powered by AI Technology

Receptionists are backed by AI technology such as AI-generated call summaries, transcripts, recordings, and customer sentiment score.

Call Blocking

Block unwanted calls, saving you time, hassle, and minutes.

Experience our White Glove Service Delivery from day one. Our Client Service Managers and Solutions Engineers work with you to ensure a smooth onboarding process, configuring your 24/7 answering service to your exact specifications. With proactive support and continuous optimization powered by Abby Intelligence, your after-hours and weekend call handling will be as effortless as your daytime operations.

INDUSTRIES WE SERVICE

Legal

Ensure potential clients are never left waiting, capturing every intake opportunity.

Home Services

Book appointments and handle urgent requests at any hour, preventing lost jobs.

E-commerce & Retail

Offer constant customer support, answering questions and processing orders.

Real Estate

Capture leads and schedule showings even when your agents are busy or off-duty.

Healthcare

Provide compassionate, HIPAA-compliant support and emergency handling 24/7.

Any Business with Global Clients

Bridge time zone gaps, providing seamless communication.

TESTIMONIALS

“When I was getting ready to fire my old service, I did some research on the internet and Abby Connect kept popping up in my search results. Abby has been very reliable and they follow my instructions. They do what they say they can do and I pay them a premium for 24/7 coverage while the other company overpromised and under-delivered.”

Damon C

DUI & DWI Attorney

Product Demo

Hear Abby's 24/7 Answering in Action

Listen to examples of how Abby Connect’s human and AI receptionists handle calls around the clock, tailored to your business needs and industry standards.

Legal Services

HUMAN RECEPTIONIST

Home Services

HUMAN RECEPTIONIST

Business Services

HUMAN RECEPTIONIST

Financial Services

HUMAN RECEPTIONIST

Healthcare

HUMAN RECEPTIONIST

Beauty & Wellness

HUMAN RECEPTIONIST

PRICING

Flexible Pricing for Continuous Coverage

Abby Connect understands that constant availability is critical, but budgets vary. We offer flexible pricing plans and customizable add-ons, allowing you to tailor your 24/7 Call Answering service to perfectly fit your business size, call volume, and specific needs.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Answering Your 24/7 Call Answering Questions

How does 24/7 call answering work with both human and AI receptionists?

Our system intelligently routes calls based on your preferences, call volume, and the complexity of the inquiry. Routine questions and high-volume periods often leverage our AI for instant answers and consistency. For more complex, sensitive, or escalating situations, calls are seamlessly transferred to our U.S.-based human receptionists, ensuring a compassionate and personalized experience.

What are the main benefits of 24/7 call answering?

The primary benefits include never missing a potential lead or customer inquiry, providing round-the-clock customer support, enhancing your professional image, reducing operational costs compared to in-house staff, and freeing up your team to focus on core business activities.

Is the AI truly human-like?

Yes, our proprietary AI Receptionist is trained in-house using advanced Text-to-Speech (TTS) and Large Language Models (LLMs) to provide a human-like, conversational tone. It understands context, dialects, and slang, ensuring natural and effective interactions that keep callers engaged.

Can I monitor calls handled by the 24/7 service?

Absolutely! Through the AbbyGO mobile app and web portal, you have real-time access to all call details, including AI-generated summaries, full transcripts, recordings, and caller sentiment scores. This allows you to stay informed and provide feedback.

How quickly can the 24/7 service be set up?

Our white-glove onboarding process is designed for rapid deployment. Once your business information, FAQs, and call handling instructions are provided, our team works efficiently to get your 24/7 service live quickly, ensuring minimal downtime.

What if an emergency call comes in after hours?

You can set up specific protocols for emergency calls. Our system can identify critical calls and follow your precise instructions for immediate transfer or notification, ensuring urgent matters are handled promptly.

Ready to Capture Every Opportunity, Day or Night?

Stop missing calls and start delighting customers around the clock. Abby Connect’s 24/7 Call Answering service provides the perfect blend of human connection and AI efficiency to elevate your customer service and fuel your business growth.