Empower Your Business with Abby’s Call Answering Solution
Finally, an answering service tailored to business service providers in the B2B industry. Focus on delivering exceptional results for your clients and growing your business. Our expert receptionists manage inquiries, schedule appointments, and screen calls—freeing you up to concentrate on delivering exceptional service.
Never Miss a Business Opportunity
Because every missed call could be an opportunity lost.
In business services like IT support, marketing, and consulting, every interaction counts. With Abby, you’ll have a dedicated receptionist team that understands your professional world.
We handle inquiries, schedule appointments, and ensure every communication reflects your brand’s excellence—so you can focus on delivering exceptional services. Capture every opportunity, boost revenue, and keep your clients happy. Explore our three tailored service options below.
ABBY'S PRODUCTS
Human Receptionist
Live, professional receptionists dedicated to your business, trained to represent your brand.
Dedicated Receptionist Team
Custom Answering Hours Including 24/7 Answering
Caller Insights with Portal & App
AI Receptionist
24/7 AI receptionist trained for your industry, delivering natural, personalized caller experiences.
Natural, human-like conversations
Custom business intake & scheduling
Personalized Caller Interactions
Live Web Chat
Engage website visitors instantly and convert conversations into leads with Abby’s Live Web Chat.
Chat to Call
Pre-Chat Form & Post-Chat Survey
Automated Greetings
PRICING
Flexible Pricing Plans That Scale with Your Business
Abby understands that every business service provider has unique requirements. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor our call handling service to meet your specific needs.
Explore your options or call today to create the perfect plan for your business.
Up to 20 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Up to 100 minutes
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
5 FAQs
5 Contacts
10 Engaged Chats
$12.90 per additional chat
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
U.S.-Based Answering Service
for Business Service Providers
Unlike many services that outsource support overseas, Abby’s receptionists are based right here in the U.S. This means your customers speak with native English speakers who understand the unique demands of providing services to businesses.
Our team is well-versed in business service terminology and the B2B industry, market expectations, and the high standards of customer service your field requires. With Abby, every call is handled by professionals who reflect the quality and reliability of your brand—building trust and nurturing lasting client relationships.
Suite of Customizable Solutions for Business Service Professionals
At Abby, you have choices when it comes to your customer service needs.
Abby offers a comprehensive suite of solutions for business service providers: Live Human Receptionist service, AI Receptionist, and Live Web Chat solution.
Live Human Receptionist
Our U.S.-based Live Human Receptionist service brings industry expertise and personalized service to every call. Whether you offer marketing services, business consulting, or IT services, call handling is customized to your service offerings.
AI Receptionist
Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers business service providers an efficient, round-the-clock solution to their call handling needs.
Live Web Chat
Live Web Chat engages website visitors in real time to convert inquiries into leads. Choose the ideal blend of human touch and technology to optimize your company’s communications and boost client engagement.
Choose one service or a combination to maximize your customer communications across platforms.
ABBY INTEGRATIONS
Abby Integrations for Business Service Providers
For 20 years, Abby has been streamlining communications for business service providers by centralizing calls and messages. Our seamless integrations connect your customer interactions with the tools you use every day—whether it’s scheduling software or CRM platforms—boosting efficiency and saving you time and energy.
Take a look at some of our top integrations:
Never Miss a Partnership Opportunity
Don’t let missed calls cost you valuable partnerships. For companies offering professional services to businesses, every call is a chance to secure a new client or project. With Abby’s dedicated receptionist team, every inquiry is handled with precision and appointments are booked automatically. Capture every lead, drive growth, and keep your business clients engaged—get started with Abby today!
Abby has served over 2000 clients in the B2B industry and has a 95%+ client satisfaction rating.
Did you know…?
of clients choose to hire a company based on its initial responsiveness.
of professionals report frequent interruptions from clients.
of consumers expect immediate responses to service inquiries.
To fully refocus following an interruption, it takes about
minutes
Business owners are interrupted on average every
minutes
TESTIMONIALS
Give Your Business an Edge with Abby Call Data
Streamline communications and grow your business with ease.
Abby’s powerful caller intelligence gives your company a competitive edge. Our intuitive portal and app display real-time call data:
Caller activity logs
Call recordings and transcripts
AI-generated call summaries
Call tags help highlight priorities
Customer sentiment scores
Visualize caller trends with activities chart
Forecast growth with usage stats
With Abby, you can maximize ROI and make smarter business decisions that drive your company’s success.
Dedicated Call Handling Experts
for Business Service Providers
Abby’s receptionists deliver a level of service that goes beyond traditional in-house support. We understand the unique demands of business service providers (after all, we are one!) and are available 24/7 to ensure every call is answered with professionalism and warmth.
Our experts efficiently screen leads, schedule appointments, and handle inquiries—freeing you to focus on delivering top-notch service and driving growth. Whether you’re delivering marketing strategies, designing business websites, or providing consulting services, Abby covers your calls so you can focus on your deliverables.
With Abby, you can reduce administrative burdens, lower overhead, and maximize client engagement—making us the smart choice for modern business service providers.
FAQS
Does Abby answer calls for companies that provide business services?
Yes, Abby has served as a call answering service for business service providers for 20 years. We have a dedicated receptionist team that understands the nuances of business service providers and have extensive experience handling these calls. Whether you offer IT solutions, marketing or website services, or you run a consultancy business, your call handling can be customized to your unique business.
Do you offer integrations that tie into software we use in the B2B industry?
Yes, Abby has several integration solutions that can connect your client communications with platforms you use daily, such as Zapier and HubSpot. When all your client data is all in one place, this increases efficiency and saves you time.
How does Abby handle scheduling/appointment booking?
Scheduling and booking appointments are vital to the business service industry. Abby can handle scheduling and appointment booking on your behalf either through Calendly or through our Scheduling Assistants who can use a calendar platform of your choice.
How much does Abby’s answering service cost?
Abby understands that business service companies come in all shapes and sizes with unique needs and markets. We offer transparent, flexible pricing plans and add-on service features so you can fully customize your service to meet your business needs.
Never Miss a Partnership Opportunity
Don’t let missed calls cost you valuable partnerships. For companies offering professional services to businesses, every call is a chance to secure a new client or project. With Abby’s dedicated receptionist team, every inquiry is handled with precision and appointments are booked automatically. Capture every lead, drive growth, and keep your business clients engaged—get started with Abby today!
