The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Empower Your Business with Abby’s Call Answering Solution

Let Abby handle your calls so you can focus on serving your clients.

Finally, an answering service tailored to business service providers in the B2B industry. Focus on delivering exceptional results for your clients and growing your business. Our expert receptionists manage inquiries, schedule appointments, and screen calls—freeing you up to concentrate on delivering exceptional service.

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Never Miss a Business Opportunity

Because every missed call could be an opportunity lost.

In business services like IT support, marketing, and consulting, every interaction counts. With Abby, you’ll have a dedicated receptionist team that understands your professional world. 

We handle inquiries, schedule appointments, and ensure every communication reflects your brand’s excellence—so you can focus on delivering exceptional services. Capture every opportunity, boost revenue, and keep your clients happy. Explore our three tailored service options below.

ABBY'S PRODUCTS

A smiling woman wearing a headset works as a virtual receptionist. Graphics of a microphone and headset surround her. A profile box reads: Georgia Crona, Virtual Receptionist with over 25 years of experience.

Human Receptionist

Live, professional receptionists dedicated to your business, trained to represent your brand.

Dedicated Receptionist Team

Custom Answering Hours Including 24/7 Answering

Caller Insights with Portal & App

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AI Receptionist

24/7 AI receptionist trained for your industry, delivering natural, personalized caller experiences.

Natural, human-like conversations

Custom business intake & scheduling

Personalized Caller Interactions

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Live Web Chat

Engage website visitors instantly and convert conversations into leads with Abby’s Live Web Chat.

Chat to Call

Pre-Chat Form & Post-Chat Survey

Automated Greetings

PRICING

Flexible Pricing Plans That Scale with Your Business

Abby understands that every business service provider has unique requirements. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor our call handling service to meet your specific needs. 

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

$0

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

U.S.-Based Answering Service

for Business Service Providers

Unlike many services that outsource support overseas, Abby’s receptionists are based right here in the U.S. This means your customers speak with native English speakers who understand the unique demands of providing services to businesses. 

Our team is well-versed in business service terminology and the B2B industry, market expectations, and the high standards of customer service your field requires. With Abby, every call is handled by professionals who reflect the quality and reliability of your brand—building trust and nurturing lasting client relationships.

Suite of Customizable Solutions for Business Service Professionals

At Abby, you have choices when it comes to your customer service needs.

Abby offers a comprehensive suite of solutions for business service providers: Live Human Receptionist service, AI Receptionist, and Live Web Chat solution.

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Live Human Receptionist

Our U.S.-based Live Human Receptionist service brings industry expertise and personalized service to every call. Whether you offer marketing services, business consulting, or IT services, call handling is customized to your service offerings.

AI Receptionist

Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers business service providers an efficient, round-the-clock solution to their call handling needs.

Live Web Chat

Live Web Chat engages website visitors in real time to convert inquiries into leads. Choose the ideal blend of human touch and technology to optimize your company’s communications and boost client engagement.

Choose one service or a combination to maximize your customer communications across platforms.

ABBY INTEGRATIONS

Abby Integrations for Business Service Providers

For 20 years, Abby has been streamlining communications for business service providers by centralizing calls and messages. Our seamless integrations connect your customer interactions with the tools you use every day—whether it’s scheduling software or CRM platforms—boosting efficiency and saving you time and energy. 

Take a look at some of our top integrations:

Hubspot Integration
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Salesforce Integration
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.

Never Miss a Partnership Opportunity

Don’t let missed calls cost you valuable partnerships. For companies offering professional services to businesses, every call is a chance to secure a new client or project. With Abby’s dedicated receptionist team, every inquiry is handled with precision and appointments are booked automatically. Capture every lead, drive growth, and keep your business clients engaged—get started with Abby today!

Abby has served over 2000 clients in the B2B industry and has a 95%+ client satisfaction rating.

Did you know…?

68%

of clients choose to hire a company based on its initial responsiveness.

78%

of professionals report frequent interruptions from clients.

86%

of consumers expect immediate responses to service inquiries.

To fully refocus following an interruption, it takes about

25

minutes

Business owners are interrupted on average every

3

minutes

TESTIMONIALS

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Give Your Business an Edge with Abby Call Data

Streamline communications and grow your business with ease.

Abby’s powerful caller intelligence gives your company a competitive edge. Our intuitive portal and app display real-time call data:

Caller activity logs

Call recordings and transcripts

AI-generated call summaries

Call tags help highlight priorities

Customer sentiment scores

Visualize caller trends with activities chart

Forecast growth with usage stats

With Abby, you can maximize ROI and make smarter business decisions that drive your company’s success.

Dedicated Call Handling Experts

for Business Service Providers

Abby’s receptionists deliver a level of service that goes beyond traditional in-house support. We understand the unique demands of business service providers (after all, we are one!) and are available 24/7 to ensure every call is answered with professionalism and warmth. 

Our experts efficiently screen leads, schedule appointments, and handle inquiries—freeing you to focus on delivering top-notch service and driving growth. Whether you’re delivering marketing strategies, designing business websites, or providing consulting services, Abby covers your calls so you can focus on your deliverables.

With Abby, you can reduce administrative burdens, lower overhead, and maximize client engagement—making us the smart choice for modern business service providers.

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FAQS

Does Abby answer calls for companies that provide business services?

Yes, Abby has served as a call answering service for business service providers for 20 years. We have a dedicated receptionist team that understands the nuances of business service providers and have extensive experience handling these calls. Whether you offer IT solutions, marketing or website services, or you run a consultancy business, your call handling can be customized to your unique business.

Yes, Abby has several integration solutions that can connect your client communications with platforms you use daily, such as Zapier and HubSpot. When all your client data is all in one place, this increases efficiency and saves you time.

Scheduling and booking appointments are vital to the business service industry. Abby can handle scheduling and appointment booking on your behalf either through Calendly or through our Scheduling Assistants who can use a calendar platform of your choice.

Abby understands that business service companies come in all shapes and sizes with unique needs and markets. We offer transparent, flexible pricing plans and add-on service features so you can fully customize your service to meet your business needs.

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Never Miss a Partnership Opportunity

Don’t let missed calls cost you valuable partnerships. For companies offering professional services to businesses, every call is a chance to secure a new client or project. With Abby’s dedicated receptionist team, every inquiry is handled with precision and appointments are booked automatically. Capture every lead, drive growth, and keep your business clients engaged—get started with Abby today!