Your customers don’t all speak the same language—and your phone support shouldn’t either. Abby’s bilingual virtual receptionists deliver exceptional customer service in both English and Spanish, with support for additional languages. From appointment scheduling to lead capture, we ensure every caller feels heard, understood, and valued—no matter their language.
Deliver professional communication in English and Spanish to serve a broader audience with confidence.
All the key communication tasks you need—bilingual and seamless.
Bilingual excellence, backed by smart technology.
Real-time call transcripts: of calls from English and Spanish speakers
AI-generated call summaries: for every conversation
Call tags: for better tracking
Sentiment analysis: helps you spot customer trends
Mobile access via AbbyGo: manage calls anywhere
Custom reports: track bilingual call performance
Receptionists Powered by AI Technology
Receptionists are backed by AI technology such as AI-generated call summaries, transcripts, recordings, and customer sentiment score.
Ensure potential clients are never left waiting, capturing every intake opportunity.
Explore real call samples in Spanish—and see how we treat every caller like your most important one.
Legal Services
HUMAN RECEPTIONIST
Home Services
AI RECEPTIONIST
Explore your options or call today to create the perfect plan for your business.
Up to 20 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Up to 100 minutes
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
5 FAQs
5 Contacts
10 Engaged Chats
$12.90 per additional chat
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Spanish is included in all human receptionist plans at no additional charge. The free version of the AI Receptionist does not include Spanish – a paid AI Receptionist plan is required.
Absolutely. We serve healthcare, legal, and other regulated industries with bilingual HIPAA- and confidentiality-compliant protocols.
Yes, we offer multilingual support on live chat and can configure SMS follow-up options in English and Spanish.
877-303-5757