Receptionists Built to Win Business, Not Just Answer Calls
Compare Human + AI Receptionist plans and choose what works for you.
PRICING
Up to 100 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
5 FAQs
5 Contacts
Up to 200 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
10 FAQs
15 Contacts
Scheduling 1 Event Type with Calendly
Up to 500 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
15 FAQs
Unlimited Contacts
Scheduling Up to 3 Event Types with Calendly
Enterprise
HUMAN RECEPTIONIST
Custom Plan fit for your business needs. Contact us for pricing details.
Over 1000 minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
15 FAQs
Unlimited Contacts
Scheduling Up to 3 Event Types with Calendly
Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform other than Calendly. Reach out for details on pricing.
Features and Benefits
Dedicated Receptionist Team
Custom Answering Hours
Specialized Call Handling
White Glove Onboarding Process
Appointment Scheduling
Call Announcement & Transfer
Bilingual Receptionists
Voicemail Solutions
Custom Transfer Tunes
Answer Business FAQs
Receptionists Powered by AI Technology
Caller Insights Through Portal & App
Call & Text with AbbyGO App
Call Blocking
Seamless Integrations
Up to 20 minutes
24/7 Call Handling
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Up to 50 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Up to 100 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Up to 200 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Up to 500 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Enterprise
AI RECEPTIONIST
Custom Plan fit for your business needs. Contact us for pricing details.
Over 1000 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Features and Benefits
Never Miss a Call
No Hold Times
Customized for Your Business
Conversational, Human-Like Receptionist
Answers Frequently Asked Questions
Call Routing and Transfer
Appointment Scheduling
Fast Set Up
Industry Customization
AbbyGO Mobile App & Portal
Integrations
Backed by Humans
Features and Benefits
Chat to Call
Automated Greetings
Pre-Chat Form
Post Chat Survey
Dedicated Account Manager
24/7 Live Chat Support
Scheduling Assistance
Interface Customization
SMS Integration
Visitor Banning
Email Transcripts
Multiple Language Support
TESTIMONIALS
FAQS
Do live receptionists answer all of my calls?
With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.
Where are Abby’s receptionists located?
All of our receptionists work right here in our Las Vegas, NV office. We do not outsource and we do not hire work-from-home receptionists whose security, reliability, and quality may be compromised. The Abby Way is built upon a strong culture, community, support and training.
What will the receptionist say when they answer the phone?
Abby Connect virtual receptionists greet each of your callers with a greeting that is tailored to your wishes for your company. We keep it personal and welcoming. A common greeting may sound like: “Good Morning/Afternoon, thank you for calling ________. How may I assist you?” Another greeting may sound like, “It’s a great day at ____. How may I direct your call?” Regardless, the live call answering greeting is fully up to you and what suits your company best.
What if I’m unavailable to take the call?
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!
Do you have a mobile app? Where can I manage my account?
Yes, with the AbbyGO Mobile App, you will be able to manage your business calls and update your receptionist team as to your availability and call routing on-the-go. Our app also lets you call and text from your business phone, check your minute usage, and update your payment methods. For all other settings, our online Account Portal can be accessed from any computer or mobile device to review more details from your account including call logs, call recordings, messages logs, contacts, invoices, and more.
What happens if I go over the chat or message limit on my plan?
If you happen to go over your plan, any additional chats will be prorated at the rate in your service plan. If further down the road you feel the need to add more chats, you are more than welcome to adjust your current plan without penalty or wait period.
Can my chat logs and contacts be submitted into my CRM?
Yes! Abby Connect is now integrated with Zapier, which is a tool that allows users to connect their apps and service, and automate workflows. It’s an extremely powerful tool for small business owners who aren’t developers. Examples of apps you may want to connect with Abby Connect through Zapier are: CRMs (Salesforce, Clio, Hubspot, etc), Google Docs, Email marketing tools, Slack or Teams, and many more. In your Abby Connect Portal, there is an option to receive your invite to Zapier from Abby Connect, connect your account to Zapier, and you will find your unique Abby Connect API key to use in Zapier. You can choose to create leads, send emails, generate tasks, and so much more. Whatever you want, you can likely create a workflow through Zapier to achieve. Review Zapier and our other Integrations and speak to your contact at Abby Connect for more information.
Start Capturing Every Opportunity
Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!