The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

AI Receptionist Solutions for Enterprise

Scalable, intelligent call handling for large organizations

Meet the AI Receptionist built to support enterprise demands, backed by Human Receptionists. From natural conversations to complex routing and CRM integration, Abby’s hybrid approach—AI-first with human backup—ensures every call is answered, routed, and recorded intelligently. Improve efficiency, lower operational costs, and never miss a lead again.
A solo entrepreneur answering an incoming call, smiling as she talks on her phone. An Incoming Calls notification and audio message graphic are overlaid on the image. She is sitting indoors and holding a pen.

Built for the Scale and Speed of Enterprise

Designed for high-volume, multi-department enterprises, Abby’s AI Receptionist combines speed, accuracy, and professionalism. With multilingual support, 24/7 availability, and data-rich call handling, we help your organization streamline interactions and create consistent customer experiences without scaling your headcount.

Meet the Enterprise-Ready AI Receptionist

Abby’s AI Receptionist isn’t just a voice—it’s an enterprise-grade solution. Powered by advanced natural language understanding and integrated with your CRM, helpdesk, and scheduling tools, it collects accurate data, follows complex logic, and adapts to your workflows. For added assurance, human receptionists provide seamless fallback when needed.
Two women wearing headsets work at computers in a modern office, supporting solo entrepreneurs answering calls. Overlay graphics show a Dedicated Team label, a phone icon, and a chat box with Enter your message here.

Enterprise-Grade Features and Benefits

Designed to meet your organization’s most advanced communication needs.

High-volume call handling: Scale call support without hiring more staff.

CRM & tool integration: Sync data directly into your tech stack.

Multilingual support: Offer consistent service in multiple languages.

Advanced routing rules: Customize logic by department, region, or time.

Secure & compliant: Built with enterprise-grade security in mind.

Human receptionist backup: Fallback to live receptionists when needed.

Tech That’s as Smart as It Is Simple

Your Data, Your Workflow

Your AI Receptionist isn’t isolated—it’s integrated. With tools like AbbyGo for mobile visibility and my.abby.com for backend configuration and reporting, enterprise clients stay in control. Customize scripts, view analytics, and align reception with business goals—all in one seamless platform.
A smartphone, laptop, and tablet display different user interfaces for Abby Connect, ideal for solo entrepreneur answering needs—from the dialer and dashboard with chat list to the login screen.

Unmatched Performance and Partnership

Enterprise Support Built to Scale

From onboarding through ongoing optimization, Abby partners with your enterprise to ensure results. Our Solutions Engineers, Client Success Managers, and AI Specialists provide white-glove implementation, proactive tuning, and deep system alignment—so your AI Receptionist continues to get smarter and more effective over time.

Built for Big Business, Backed by AI

Smarter Service Without the Overhead

Let AI answer, qualify, and route calls intelligently—without sacrificing brand experience.
A solo entrepreneur answering calls is flanked by a woman wearing a headset as a laptop displays business analytics. Icons for calls, messages, and notifications, plus a smartphone interface, surround the main screen.

Live Human Receptionist

Live professionals ready to handle overflow, after-hours, or complex calls. Every receptionist is trained on your business and scripts for seamless service continuity.

AI Receptionist

Conversational AI that greets, qualifies, schedules, and routes calls using NLP, machine learning, and your workflows. Available 24/7 with full data capture and analytics.

Live Web Chat

Website chat staffed by real agents who engage visitors, answer FAQs, and convert leads in real time—backed by AI-enhanced insights.
Our hybrid system offers AI-first coverage with live backup for reliability, continuity, and complete call coverage.
62%

of calls, leading to lost opportunities missed by small and mid-sized businesses.

80%

of callers hang up if their call isn’t answered directly due to voicemail aversion.

76%

of customers will switch to a competitor after multiple poor customer service experiences.

82%

of consumers expect an immediate response to inquiries.

40%

potential revenue is lost due to missed calls.

ABBY INTEGRATIONS

Seamless Integration, Secure by Design

From Salesforce and HubSpot to Microsoft Teams and Calendly, our AI Receptionist connects directly into your ecosystem. Designed with enterprise IT requirements in mind, we prioritize security, privacy, and uptime.
Clio logo - integrates with Abby Connect for legal practice management
Zapier logo - integrates with Abby Connect for workflow automation
Hubspot Integration
Lawmatics logo - integrates with Abby Connect for legal CRM and marketing automation
Clio Grow logo - integrates with Abby Connect for legal client intake and CRM
Salesforce logo - integrates with Abby Connect for CRM and sales automation

PRICING

Scalable Solutions for Every Team

Enterprise pricing is built to match your unique needs. Choose the combination of AI and live service that works for your business and get volume-based discounts for high usage.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

$0

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

TESTIMONIALS

Large, light blue quotation mark symbol—perfect for illustrating quotes or highlighting testimonials about inbound calls—on a transparent background.

Frequently Asked Questions

What can the AI Receptionist handle on its own?
It can answer calls, qualify leads, book appointments, route calls, and log data—24/7.

Yes! Many enterprises use AI as the first line, with live receptionists as overflow or backup.

We support Salesforce, HubSpot, Calendly, and more. Custom integrations are available.

Our platform uses encrypted transmission, secure storage, and access control aligned with enterprise standards.

Yes. Custom routing rules support multi-site, multi-department, and regional configurations

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Experience Enterprise Reception, Reinvented

Join the enterprises already saving time, improving CX, and scaling support with Abby’s AI Receptionist. Whether fully automated or hybrid with live agents, we build your custom solution.