AI Receptionist Solutions for Enterprise

Scalable, intelligent call handling for large organizations

Meet the AI Receptionist built to support enterprise demands, backed by Human Receptionists. From natural conversations to complex routing and CRM integration, Abby’s hybrid approach—AI-first with human backup—ensures every call is answered, routed, and recorded intelligently. Improve efficiency, lower operational costs, and never miss a lead again.

Built for the Scale and Speed of Enterprise

Designed for high-volume, multi-department enterprises, Abby’s AI Receptionist combines speed, accuracy, and professionalism. With multilingual support, 24/7 availability, and data-rich call handling, we help your organization streamline interactions and create consistent customer experiences without scaling your headcount.

Meet the Enterprise-Ready AI Receptionist

Abby’s AI Receptionist isn’t just a voice—it’s an enterprise-grade solution. Powered by advanced natural language understanding and integrated with your CRM, helpdesk, and scheduling tools, it collects accurate data, follows complex logic, and adapts to your workflows. For added assurance, human receptionists provide seamless fallback when needed.

Enterprise-Grade Features and Benefits

Designed to meet your organization’s most advanced communication needs.

High-volume call handling: Scale call support without hiring more staff.

CRM & tool integration: Sync data directly into your tech stack.

Multilingual support: Offer consistent service in multiple languages.

Advanced routing rules: Customize logic by department, region, or time.

Secure & compliant: Built with enterprise-grade security in mind.

Human receptionist backup: Fallback to live receptionists when needed.

Tech That’s as Smart as It Is Simple

Your Data, Your Workflow

Your AI Receptionist isn’t isolated—it’s integrated. With tools like AbbyGo for mobile visibility and my.abby.com for backend configuration and reporting, enterprise clients stay in control. Customize scripts, view analytics, and align reception with business goals—all in one seamless platform.

Unmatched Performance and Partnership

Enterprise Support Built to Scale

From onboarding through ongoing optimization, Abby partners with your enterprise to ensure results. Our Solutions Engineers, Client Success Managers, and AI Specialists provide white-glove implementation, proactive tuning, and deep system alignment—so your AI Receptionist continues to get smarter and more effective over time.

Built for Big Business, Backed by AI

Smarter Service Without the Overhead

Let AI answer, qualify, and route calls intelligently—without sacrificing brand experience.

Live Human Receptionist

Live professionals ready to handle overflow, after-hours, or complex calls. Every receptionist is trained on your business and scripts for seamless service continuity.

AI Receptionist

Conversational AI that greets, qualifies, schedules, and routes calls using NLP, machine learning, and your workflows. Available 24/7 with full data capture and analytics.

Live Web Chat

Website chat staffed by real agents who engage visitors, answer FAQs, and convert leads in real time—backed by AI-enhanced insights.

Our hybrid system offers AI-first coverage with live backup for reliability, continuity, and complete call coverage.

62%

of calls, leading to lost opportunities missed by small and mid-sized businesses.

80%

of callers hang up if their call isn’t answered directly due to voicemail aversion.

76%

of customers will switch to a competitor after multiple poor customer service experiences.

82%

of consumers expect an immediate response to inquiries.

40%

potential revenue is lost due to missed calls.

ABBY INTEGRATIONS

Seamless Integration, Secure by Design

From Salesforce and HubSpot to Microsoft Teams and Calendly, our AI Receptionist connects directly into your ecosystem. Designed with enterprise IT requirements in mind, we prioritize security, privacy, and uptime.

PRICING

Scalable Solutions for Every Team

Enterprise pricing is built to match your unique needs. Choose the combination of AI and live service that works for your business and get volume-based discounts for high usage.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

TESTIMONIALS

“The price point is way less than having someone working in my office. It’s been fantastic with them. I get a lot more work done now.”

Christopher P

Owner, Luxury Automotive Services

Frequently Asked Questions

What can the AI Receptionist handle on its own?

It can answer calls, qualify leads, book appointments, route calls, and log data—24/7.

Can I combine AI and human receptionists?

Yes! Many enterprises use AI as the first line, with live receptionists as overflow or backup.

What systems does Abby integrate with?

We support Salesforce, HubSpot, Calendly, and more. Custom integrations are available.

How do you ensure data security?

Our platform uses encrypted transmission, secure storage, and access control aligned with enterprise standards.

Can the AI Receptionist handle multiple locations or departments?

Yes. Custom routing rules support multi-site, multi-department, and regional configurations

Experience Enterprise Reception, Reinvented

Join the enterprises already saving time, improving CX, and scaling support with Abby’s AI Receptionist. Whether fully automated or hybrid with live agents, we build your custom solution.