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Abby Connect and Calendly Integration

Connect Abby Connect’s AI receptionist with Calendly to automatically log caller details, timestamps, and notes into your scheduling workflow. This one-way integration sends call records from Abby to Calendly via Zapier, helping you save time, reduce manual work, and keep appointments organized.

Use Cases

  • Automated Call Scheduling: When the Abby Connect AI receptionist takes a new call, the caller’s details are sent to Calendly to create an event request. This helps automate booking follow-ups without manual scheduling.
  • Instant Lead Follow-Up: New call records from Abby Connect are sent to a CRM with all caller information and notes. Sales teams can quickly follow up, saving time and reducing manual work.
  • Message-Based Appointment Setup: When Abby Connect logs a new message with case type and caller location, that data is sent to Calendly. The appropriate team member can instantly arrange the right meeting.
  • Support Request Tracking: Each new call record from the virtual receptionist is logged to a project management tool. This keeps support requests organized and synced without additional admin effort.

Features

  • Automated Call Logging: Send new Abby Connect call records to Calendly-linked tools via Zapier.
  • Seamless Message Sync: Automatically share new caller messages from Abby Connect to your Calendly workflow.
  • Custom Data Transfer: Map call and message details to populate relevant fields in connected Calendly apps.

Resources

FAQs

How does Abby Connect integrate with Calendly?

Through Zapier, Abby can send new call or message data to Calendly. For example, you can create events or meetings in Calendly based on Abby call records or messages captured by receptionists.

Is the Abby to Calendly integration two-way?

No. The integration is one-way. Abby sends data to Calendly via Zapier but cannot receive data or make any changes to your Abby account from Calendly or other connected apps.

What triggers are available for Calendly workflows?

The available triggers are New Call Record and New Message. These send details like caller ID, call time, receptionist notes, or message fields into Calendly via Zapier workflows you create.

How do I set up Abby with Calendly via Zapier?

You need a Zapier account and your Abby API key from my.abby.com under Settings, Integrations, Zapier. In Zapier, choose Abby as the trigger app, Calendly as the action app, and link your accounts.

Can Abby update events in Calendly after creation?

No. Abby only triggers actions through Zapier. Once data is sent and an event is created in Calendly, Abby cannot update, edit, or remove that event. Any changes must be made directly in Calendly.

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