AI Receptionists Built to Sound Human

24/7 call answering powered by 20 years of live receptionist expertise

Blending the professionalism of a live receptionist with the speed and scale of AI, Abby AI delivers a personal, natural caller experience without scripts, phone trees, or missed calls.

Listen to a sample call

AI Receptionist

ABBY

Goodbye Robotic Menus. Let Real Conversations Win Calls.

Frustrated callers jabbing numbers, shouting “Representative!”, or giving up altogether —

sound familiar?

Unlike traditional phone trees and rigid AI bots, Abby AI is trained to sound natural and adapt to your callers’ needs. It delivers human-like conversations, answering questions, routing calls, taking messages, and handling custom business workflows.

Frustrated callers jabbing numbers, shouting “Representative!”, or giving up altogether — sound

familiar?

Unlike traditional phone trees and rigid

AI bots, Abby AI is trained to sound natural and adapt to your callers’ needs. It delivers human-like conversations, answering questions, routing calls, taking messages, and handling custom business workflows.

Abby AI Receptionist keeps callers on the line with real conversations, not keypads.

Why businesses switch to Abby AI Receptionist

Skip the Phone Tree

Instant, Natural Answers

Adaptive, Intelligent Responses

24/7 Call Coverage

AI Technology

Our AI Receptionist Technology

Abby’s AI Receptionist is secure, reliable, and always on.

Developed in-house, we combine 20 years of call handling expertise with the power of modern AI. It delivers the experience your callers expect from a real receptionist without the delays, scripts, or limitations of traditional systems.

What Abby AI can do:

Answers frequently asked questions

Screens and routes calls

Performs warm transfers

Schedules appointments

Integrates with existing platforms

Abby’s AI Receptionist is an ideal solution for businesses to streamline call handling and improve customer experience without adding staff.

Discover the Abby Difference

In-house, Custom, AI Solutions

Abby’s AI is built and continuously trained in-house—no outsourcing, no third-party tools—ensuring quality, security, and full control over performance.

20 Years of Call Answering Experience

Backed by two decades of receptionist expertise, Abby’s AI blends proven call-handling logic with advanced conversational technology.

Customizable Human-like Personality & Tone

Tailor your AI receptionist’s voice, tone, and responses to reflect your brand and speak like a real team member.

Domestic Data Storage & Security

Your data is stored securely in the U.S., with strict adherence to privacy regulations—never sold or shared.

Ethical AI

We believe in responsible AI. Abby is trained, tested, and audited to minimize bias and prioritize transparency.

Scalable

Designed to grow with your business, Abby’s AI adapts to changing call volumes without compromising service quality.

Setting Up the AI Receptionist to Take Your Calls

When you sign up for Abby’s AI Receptionist, your business information, FAQs, and call handling instructions are provided to the AI Receptionist. Your information can be updated at any time.

Once the AI receptionist is set up, it can begin taking your calls. It can adapt to your callers’ questions and needs. Ongoing auditing allows for adjustments to your AI Receptionist, constantly improving responses and service quality.

FEATURES

Abby AI Receptionist’s Unrivaled Service Features

Never Miss a Call

24/7 AI Receptionist can answer calls simultaneously, no matter the volume.

No Hold Times

Abby’s AI Receptionist doesn’t need to put a caller on hold to track down information. There are no hold times, and the AI receptionist always answers within 1 ring.

Customized for Your Business

Abby’s AI Receptionist understands your business and answers with your brand’s voice.

Conversational, Human-Like Receptionist

Callers feel like they’re talking to a human, replacing automated phone systems and enhancing service.

Answers Frequently Asked Questions

Built with your business information and FAQs, reducing errors and increasing efficiency.

Call Routing & Transfer

Can route and transfer calls according to your call handling instructions.

Appointment Scheduling

Can schedule appointments day or night, improving lead intake and increasing revenue.

Fast Set Up

Efficient, easy to follow onboarding process ensures Abby AI Receptionist can start taking calls quickly.

Industry Customization

Abby’s AI Receptionist understands industry nuance and adjusts to your business’ needs.

AbbyGO Mobile App & Portal

Access to call details, such as AI-generated call summaries, transcripts, recordings, customer sentiment scores, and more.

Integrations

Customer insights and data can be integrated with your existing workflows.

Backed by Humans

If the AI should encounter a question or situation that requires the human touch, the AI will route your caller to a live human receptionist.

TESTIMONIALS

“At first, I was skeptical about using an AI to answer my calls. As an attorney, every conversation matters, and I worried an AI just wouldn’t feel personal enough. But I have been absolutely blown away by the Abby AI Receptionist. It sounds so natural — my clients honestly can’t even tell the difference. Even better, I’ve noticed how positively people respond. It’s like having a perfect first impression every time without worrying about missing a call. This has truly been a game-changer for my practice.”

Sarah L.

Family Law Attorney

“I’m always up on a roof or in the middle of a job, so answering every call just isn’t possible. Abby’s AI Receptionist handles it for me — answering questions, figuring out who’s serious, and sending the important calls straight to me. It saves me a ton of time and headaches. Plus, my customers get fast responses instead of voicemail. It’s one of the best decisions I’ve made for my business.”

Mike R.

Owner of Reliable Roofing

“In the mortgage business, if you miss a call, you miss an opportunity — plain and simple. Since bringing in Abby’s AI Receptionist, we’ve captured every lead without missing a beat. It handles a huge volume of calls efficiently and professionally, making sure our clients always speak with someone or get the help they need. It’s like adding a 24/7 front desk without the overhead. We couldn’t be happier.”

Brandon P.

VP of Client Relations, ClearPath Mortgage Group

ABBY INTEGRATIONS

Bring Abby into Your Existing Workflow

Streamline your customer communications with Abby AI Receptionist PLUS custom integrations that seamlessly sync with your existing workflows. Stay connected to your callers—the Abby way.

Product Demo

Experience Abby’s AI Receptionist in Action

Abby’s AI receptionist is an extension of your business. It handles calls according to your instructions, operates within your industry’s standards, and answers calls with your brand voice. Listen to a demo to hear Abby AI receptionist taking calls like yours!

Legal Services

AI RECEPTIONIST

Home Services

AI RECEPTIONIST

Business Services

AI RECEPTIONIST

Financial Services

AI RECEPTIONIST

Healthcare

AI RECEPTIONIST

Beauty & Wellness

AI RECEPTIONIST

PRICING

Flexible Pricing Plans That Fit the Way You Work

Abby understands that every home service company is unique. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor our call handling service to meet your specific needs.

Explore your options or call today to create the perfect plan for your business.

Free

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Starter

$99

per month

Up to 50 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Essential

$165

per month

Up to 100 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Professional

$299

per month

Up to 200 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Growth

$690

per month

Up to 500 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Enterprise

Custom Plan fit for your business needs. Contact us for pricing details.

Over 1000 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

FAQS

Answering Your AI Receptionist Service Questions

What is Abby AI Receptionist?

Like a traditional human receptionist, Abby’s AI Receptionist handles your customer calls and provides answers and information to your callers about your business. Our AI receptionist can also transfer and route calls, schedule appointments, and document your calls in our AbbyGO mobile app and web portal.

How does the AI Receptionist technology work?

Our AI Receptionist combines advanced Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Models (LLMs) to deliver seamless call handling. STT systems transcribe speech with incredible accuracy, even in noisy environments, while LLMs interpret tone, dialects, and slang with astonishing precision.

This advanced technology allows the AI Receptionist to accurately capture callers’ requests and respond with human-like clarity, reducing call resolution times and giving a significant boost to your customer satisfaction.

How does the AI Receptionist understand my business?

During the initial set up process, the AI Receptionist is provided with your business information as well as instructions related to answering calls. The receptionist is given frequently asked questions to answer, which can be updated at any time.

What are the benefits of choosing Abby AI Receptionist?

Provides the personal touch of a human receptionist with the streamlined efficiency of AI technology
Abby AI receptionist is affordable and customizable
Handles routine inquiries with ease
24/7 answering and simultaneous call handling
A great option for after-hours answering
Eliminates inaccuracies caused by human error

Can I monitor my business calls?

Yes! All your AI Receptionist-answered calls are tracked and documented in the AbbyGO mobile app and web portal. You can listen to your calls, view call summaries and recordings, call and text your callers through the app, and provide feedback on your service.

What if the AI doesn't have an answer for the caller?

Abby AI Receptionist can handle most calls and queries with ease, however, there may be a question or situation that requires the human touch. If the AI encounters such a situation, it will transfer the call to a human receptionist.

How much does Abby AI Receptionist cost?

Abby offers flexible pricing plans and add-ons for you to customize your service to fit your needs. Visit the pricing page for more details.

Delivering Affordable, Quality Customer Service

Abby AI Receptionist is perfect for businesses seeking to combine the personalized experience of a receptionist with the efficiency and reliability of AI technology. Call now for more information or get started today!