Company culture impacts your customer satisfaction, reviews, and reputation. Abby Connect employees and customers know the impact that empathy-focused service can have on any type of business that serves people. Check out our recorded webinar to discover what we have learned by offering an empathy-focused service and running a heart-centered business for 16 years.
Everyone has their very own unique voice. Just like fingerprints, your voice is your signature identifier. However, what we all have in common with our unique voices is our tone. And, what exactly is tone, you ask? Well, tone is something we all have, and we can all express tones that are recognizable in just…
Empathy is a deep, heartfelt emotion that exists within all of us. Some people have a harder time either recognizing that it’s appropriate to have or recognizing when it needs to be conveyed and how to do that. Because without the words, the other person may not know that you understand their feelings. Read on for a detailed guide on building the empathy skills necessary to help connect with people.
The importance of productivity on an entrepreneurial scale is – or should be – the highest priority for any leader.
The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting out almost 10 years ago, there wasn’t yet a name for it but I certainly felt its presence. Having our CEO’s mother working in the office made a major impact on its development and rightfully…
Since 2016, Clio’s Legal Trends Report has uncovered revolutionary insights into the business of legal practice for today’s modern society. Its aim is to cover new approaches to understanding some of the most pressing issues that lawyers and clients face today. In this year’s report we find out what really drives a law firm’s success,…
The importance of productivity on an entrepreneurial scale is – or should be – the highest priority for any leader.
The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting out almost 10 years ago, there wasn’t yet a name for it but I certainly felt its presence. Having our CEO’s mother working in the office made a major impact on its development and rightfully…
Since 2016, Clio’s Legal Trends Report has uncovered revolutionary insights into the business of legal practice for today’s modern society. Its aim is to cover new approaches to understanding some of the most pressing issues that lawyers and clients face today. In this year’s report we find out what really drives a law firm’s success,…
