6 Reasons Why Clients Choose Abby Connect Over Any Other Answering Service

Last updated: August 7, 2020

6 Top Reasons why sophisticated clients choose Executive Receptionist Services and Professional Support by Abby Connect over any other “full service” Live Receptionist Call Center or a simple “They’re not in, may I take a message?” – Answering Service.

1. Five Dedicated Receptionists – specializing in your company’s specific needs – instead of “impersonal” call center filled with 20-40 receptionists completely unfamiliar with your operation.

2. Extended Hours and Weekend Coverage – We are the only “5 Star” Receptionist Service in the country that offers LIVE coverage, extensively after standard business hours (Mon-Fri) and on weekends (Sat/Sun). Our extended operating hours are Monday-Friday 5:30 AM (Pacific) until 10:00 PM (Pacific) and Weekends (Saturday and Sunday) 8:30 AM (Pacific) until 5:00 PM (Pacific).

3. State-of-the-art Technology – Abby Connect constantly invests in the latest and greatest phone equipment and technology. From our online portal to our pbx redundancy, let us invest hundreds of thousands of dollars in your infrastructure while you grow your business.

4. No charge for long distance time, meaning you are “off the clock” on any conversation time after the call is patched to you live. (Please, compare this feature with any of our major competitors).

5. Month to month commitment only – with a simple cancellation policy of 30 days – unlike many of our major competitors that may pressure your company to a 12 month commitment.

6. The Best Management, Training and Customer Support in the Industry – In order to provide your company with the best possible service, we dedicate one full time account manager to work with your company and “your” team of 5 receptionists in all aspects of training and specific tailoring that’s needed to meet your company’s specific needs.

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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