How a Virtual Receptionist Can Become an Integral Part of your Business

Last updated: August 7, 2020

Every business large or small wants to take advantage of any opportunity available to improve its practices and become more inviting for its clients. With the implementation of a live answering service, companies can reap the benefits of being more sociable with their clients and partners by eliminating the stress and headaches they must endure when dealing with automated answering systems. Having a virtual receptionist to answer the phone at all times of the day, even when you are out of the office or too busy to speak, will work wonders for your clients’ impression of the way you run your business.

There is no need to worry about a lack of quality either because when you hire a virtual office assistant they become fully trained to know the ins and outs of your business. Using a virtual receptionist instead of an in-house receptionist will save your business a significant amount of money as well, enabling you to refocus the savings into other important areas that need it more. With a virtual secretary someone is always available to speak with incoming callers and take care of things to free up more time for you to perform the tasks that really matter. There really is no disadvantage to using business phone services so what are you waiting for?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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