Abby Connect vs. Ruby Receptionists: Which Virtual Receptionist Service Is Right for You?
When choosing a virtual receptionist provider, businesses are often faced with a choice between Abby Connect and Ruby Receptionists. Both companies offer professional call answering solutions, but when it comes to price, performance, and personalized service, Abby Connect consistently comes out ahead. Here’s why more businesses are making the switch.
Better Pricing, Transparent Value
Let’s talk numbers. Abby Connect offers virtual receptionist plans that are not only more affordable than Ruby’s, but also more cost-effective as your business grows:
- 100 Receptionist Minutes: Abby – $329/mo ($3.29/min) vs. Ruby – $349/mo ($3.49/min)
- 200 Receptionist Minutes: Abby – $599/mo ($3.29/min) vs. Ruby – $629/mo ($3.15/min)
- 500 Receptionist Minutes: Abby – $1,380/mo ($2.76/min) vs. Ruby – $1,499/mo ($3.29/min)
You get more for less with Abby. The pricing is clear, fair, and built to support growing businesses without breaking the bank.
Real Reliability, Not Remote Risks
Unlike Ruby and many other providers, Abby Connect’s receptionists work in-office, not from home. That means no dropped calls, no barking dogs, and no Wi-Fi outages. Instead, you get:
- 99.99% uptime powered by professional infrastructure
- Multiple redundancies to avoid downtime
- A controlled environment for superior call quality
Your callers will never know they’re speaking to a third-party service because we sound just like you.
Personalized Service That Actually Feels Personal
Abby Connect is family-owned and we treat every client like family, too. While other companies operate under pressure from outside investors, our team makes decisions that prioritize your satisfaction.
We give you:
- A dedicated receptionist team trained on your business
- A Customer Success Manager who learns your needs and tracks performance
- Customized call scripting, transfer preferences, FAQs, intake forms, voicemail options, and more
Every caller interaction is tailored to your business, not a generic script.
Features That Go Beyond the Basics
Abby Connect offers one of the most feature-rich virtual receptionist experiences available:
- Custom Answering Hours
- Appointment Scheduling
- Call Announcement & Transfer
- Bilingual Receptionists
- Voicemail Solutions
- Custom Transfer Tunes
- Call & Text from App
- Unlimited Users
- Scheduled Updates
- Call Blocking
- Seamless CRM & calendar integrations
All included to enhance your professional presence and caller satisfaction.
Industry-Leading Reputation
Don’t just take our word for it. Abby Connect has been recognized by industry experts and review platforms:
- #1 Rated on Clutch’s list of top virtual receptionist services
- 4.8 Stars on Consumer Affairs
Thousands of businesses trust us to represent their brand because we deliver.
Final Verdict: Abby Wins on Service, Price, and Peace of Mind
If you’re looking for a virtual receptionist service that delivers enterprise-level performance with small-business heart, Abby Connect is your clear choice. With better pricing, more reliability, richer features, and a personal touch, we help you deliver an unforgettable experience every time the phone rings.
Ready to make the switch? Get started today or speak to one of our reception specialists to find the perfect plan for your business.
