I’ve tried other answering services in the past. Some were bad. Some were good, but Abby Connect is by far the best.
Without Abby Connect, we would be losing these people to other dental offices. Now, we’re able to retain them.
I own a dental practice and we use Abby Connect as a solution to my receptionist not being able to answer the phone.
They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.
A Team Chiropractors Trust and Recommend
Customized Client Intake
Custom Answering Hours
Dedicated Receptionist Team
Call Announcement & Transfer
Dedicated Success Manager
Custom Transfer Tunes
Call & Text from App
A scheduled appointment can mean the difference between a done deal or a satisfied client, and a doubtful prospect. Your team can book appointments using a program that offers integrations with Outlook and Google. Call us for more details on your scheduling options.
Abby Connect helps you deliver exceptional customer experiences for your Spanish-speaking callers as well. Every Abby Connect team features bilingual receptionists who help build trust and confidence with your Spanish-speaking patients from their very first call.
We don’t expect your intake needs to be the same as the next practice. Customize what information we gather, so we can ensure you have everything you need to qualify, prioritize and assist your clients!
We are always open! Your team of receptionists can be available whenever you need them. Whether you require standard business hours, 24/7/365, or somewhere in between, we are here for you and your callers.
No one likes to reach a call center. This is why we only have a small, dedicated team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly be an extension of yourself and your staff!
Don’t get caught off guard with a call you didn’t want. Your team of receptionists will screen all your calls. We will announce who is calling and why, and you can either accept or decline the call! Never take a call you don’t want!
We take all the hard work out of your chiropractic office’s phone answering operations. You will have a single person overseeing your Abby Connect account, who you can contact directly, and a Team Lead for your receptionists who help implement changes quickly and ensure your callers are receiving top-quality care.
Prefer voicemails over written message? Not a problem! We offer custom voicemail solutions included in your plan. You can have one general voicemail box, or a box for each staff member. The choice is yours! We also offer voicemail transcription through IBM Watson.
Express yourself and your company through custom transfer tunes. Want to sound more professional, or more fun? There’s surely a tune that fits you. You can choose one of our default tunes, or bring your own!
Clients and callers typically have questions. When no one is available to provide all the details, don’t let your caller get frustrated waiting for answers. Your receptionist team can have information about common questions asked on hand to better help your clients and offer a much better customer experience.
The AbbyGO Mobile App allows you to make and manage your calls from anywhere! With the tap of a button, you can review your calls and receptionist messages in real-time, set your availability and call handling, make free outgoing calls from your business phone line, and send and receive texts. Managing your business remotely or on-the-go has never been easier.
No matter what plan you are on and the size of your practice, we can help. There is no limit to the number of team members you can have as contacts on your account and who can receive calls and communications from your receptionist team.
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Saving Chiropractors Time & Money
Our chiropractic answering service comes loaded with services, so that you can focus on your patients and growing your practice. No more wasting time to focus on mundane and day-to-day office tasks.
With the money and time you save, you can deploy your resources to things that matter the most, like working with patients on muscular adjustments and manipulations. Opt for our chiropractic answering service, and notice how quickly your business becomes agile and efficient.
Services Tailored to Your Practice
Every chiropractic practice operates in a different context, and our solutions are always tailor-made and customized to each practice’s needs. Right from the frequency and timings of the calls received, we can customize the style and content of the calls.
- Service Customers in Both Spanish and English
- Trained on Your Service Offerings
- Obtain Accurate Information on the First Call, Not the Return Call
24/7 Live Answering Service for Calls & Live Chat
Being available is important for improving your chiropractic practice’s customer experience especially in the fast-paced, competitive world we live in.
We want to ensure that you never miss a call or live chat again, which is why we offer custom answering hours. From standard business hours to 24/7/365, our virtual receptionists are answering your calls and live chats when you need them.
Trust Your Calls & Live Chat with the Best Live Answering Service
Represent your practice right with the most professional and reliable virtual receptionists in the industry. There are plenty of chiropractic receptionist services, but Abby Connect is the top-rated answering service for a reason.
- All Receptionists Attend Weekly 1-on-1 Meetings
- Success Manager’s & Receptionist Development Leaders Ensure Top Quality
- Our Focus is Non-Stop Customer Care
I’ve tried other answering services in the past. Some were bad. Some were good, but Abby Connect is by far the best. They are great at securing appointments for me. They also make phone calls for me. They are very professional and friendly when dealing with my patients. I have not heard any complaints about them from my patients. I can rest assured that they are handling my phone calls properly while I run my practice.
CHIROPRACTIC ANSWERING SERVICE
Simple Pricing Built for Practice Owners
Start When You Are Ready.
No Credit Card Required.
No Contracts. Ever.
CHIROPRACTIC ANSWERING SERVICE
Everything You Need to Know
With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.
No one likes to reach a call center. This is why we only have a small, dedicated team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly become an extension of yourself and your business. Each team consists of 5-7 receptionists. The number of teams you are assigned will depend on how long you need us to be available:
- Standard Business Hours – 1 Team
- Extended Hours – 2 Teams
- 24/7 – 3 Teams
If you should decide not to have 24/7 answering, then you can have your phone carrier set to unforward your calls after hours, or set up a custom voicemail system. This voicemail system is included in your services and your options with it are limitless. You can have a single general voicemail box, or many boxes or even a phone tree.
Yes, fluently! Many of our receptionists are fully bilingual in English and Spanish, and are able to flawlessly handle your calls in either language. Every team features at least 2 bilingual receptionists who help build trust and confidence with your Spanish-speaking callers from their very first call.
Abby Connect virtual receptionists greet each of your callers with a greeting that is tailored to your wishes for your company. We keep it personal and welcoming. A common greeting may sound like: “Good Morning/Afternoon, thank you for calling ________. How may I assist you?” Another greeting may sound like, “It’s a great day at ____. How may I direct your call?” Regardless, the live call answering greeting is fully up to you and what suits your company best.