The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.

Abby Partners with Deepgram: A Smarter Way to Answer Every Call

At Abby Connect, we believe that every call is an opportunity, and we never want our clients to miss a single one. That’s why we’re excited to share how our collaboration with Deepgram, a leading provider of real-time speech-to-text transcription, is transforming the quality of AI Receptionist services.

Meet Abby AI Receptionists

Abby AI Receptionists are not live agents, they’re an entirely new product category built for speed, precision, and cost-efficiency. Using advanced speech recognition and natural language processing, Abby AI Receptionists capture and process calls instantly, turning every interaction into usable data without missing a beat.

This new service gives businesses a cutting-edge option when:

  1. Budgets are tight but responsiveness matters
  2. Call volume is too high for live support alone
  3. Fast, accurate message capture is the top priority

Powered by Deepgram

Our integration with Deepgram’s industry-leading speech-to-text engine means Abby AI Receptionists:

  1. Transcribe calls in real time with unmatched accuracy
  2. Provide instant call summaries and searchable transcripts
  3. Enable intelligent workflows based on conversation data

This is AI with purpose, not just automation, but a smarter way to connect with your callers and keep your team informed.

Built for Business Growth

Whether you’re a growing startup or a busy service provider, Abby AI Receptionists offer:

  1. Scalability without additional headcount
  2. 24/7 availability
  3. Reduced overhead without sacrificing professionalism

And because this product is built and managed by the Abby team, it fits seamlessly into our ecosystem, from your call routing preferences to how you access your call logs and summaries.

Read the Case Study from Deepgram here.

More Blogs

AI for customer service is best utilized when paired with human support, as shown by the human and AI receptionists supporting this woman on the phone.
The Data Behind a Better AI Call Center Agent Experience
01_26 - Blog 3
Receptionist Services Demystified: What Each Option Offers Your Business
01_26 - Blog 2
Why 24/7 Service Providers Are Essential for Today’s Always-On Customers
A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Start Capturing Every Opportunity

Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!