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Tag: Customer Service|Tips for Better Phone Answering

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An illustrated woman with a headset works at a laptop, while a man in a suit holding folders gestures towards legal scales and law books. Abby Connect logo appears in the top left corner.
What Makes a Good Law Firm Receptionist?
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A woman wearing a headset sits at a desk, smiling and talking while providing an answering service using a desktop computer in a brightly lit office environment.
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A colorful infographic titled Phonetic Alphabets compares NATO, LVMP, Financial, and Spanish phonetic alphabets in four columns, each listing spellings for A-Z (and Spanish Ñ). The background includes faint circles and wavy lines.
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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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