Virtual Receptionist Services That Never Miss a Call

Give your business a professional edge with live call coverage.

Abby Connect’s virtual receptionists ensure you never miss a valuable call again. Our live, U.S.-based team answers with warmth and professionalism, handles scheduling, screens leads, and delivers a polished customer experience—so you can stay focused on running and growing your business.

Why Thousands Trust Our Virtual Receptionists

From solo entrepreneurs to growing teams, businesses rely on Abby to deliver consistent, professional call handling. Our virtual receptionists act as an extension of your brand—answering calls live, providing helpful information, booking appointments, and ensuring no opportunity slips through the cracks. Whether it’s during business hours or after, we’re here to represent your company with excellence.

Tailored Virtual Receptionist Services for Every Business

Customize call handling, scheduling, and client intake to meet your business’s unique needs—no matter your industry.

What You Can Expect With Abby

Every feature is designed to help you sound professional, stay responsive, and focus on what matters most.

Custom greetings and call scripts

Live call answering and message taking

Appointment scheduling and reminders

Lead capture and qualification

Call screening and transfer options

Bilingual receptionists available

Your Office, Wherever You Are

With the AbbyGO mobile app, you’re always connected—even when you’re on the go.

Real-Time Notifications: Instantly know when a call or message comes through.

Call Summaries: Review key details of every conversation in seconds.

Call Recordings & Transcripts: Access full recordings and AI-powered transcripts anytime.

Status Control: Update your availability with just one tap.

Contact Management: Easily review and manage recent and priority contacts.

Sentiment Insights: See how callers are feeling based on tone and content.

ADVANTAGES

Why Businesses Choose Abby Virtual Receptionists

Experience unmatched support, technology, and service that scales with your success.

Always Answered Calls

Never miss a lead again with 24/7 professional call coverage.

Affordable & Scalable

Get receptionist support without the cost of in-house staffing.

Custom Call Handling

We answer calls exactly how your business needs—no scripts.

Bilingual Receptionists

Serve English and Spanish-speaking callers with clarity and care.

AI + Human Expertise

Combine real humans and smart AI for a modern phone experience.

Insightful Call Data

Access call summaries, recordings, and trends in your portal or app.

FEATURES

24/7 Live Answering

Your phone is always answered by either a professional human or AI receptionist.

Customizable Greetings

Ensure your brand voice is consistent and professional, even after hours.

Call Screening & Transfer

Efficiently direct calls to the right person or department, wherever they are.

Appointment Scheduling

Fill your calendar around the clock, improving lead conversion and client convenience.

Message Taking & Delivery

Accurate message capture and instant delivery via email, SMS, or your preferred method.

FAQs Answered

Our AI and human teams are trained to answer common questions specific to your business.

Bilingual Receptionists

Connect with a wider audience with our Spanish-speaking human AND AI receptionists.

Emergency & Priority Handling

Implement specific protocols for urgent calls, ensuring rapid response.

AbbyGO Mobile App & Portal

Real-time access to call details, summaries, recordings, and custom status updates.

Seamless Integrations

Sync call data and customer insights with your existing CRM, scheduling, and business tools.

Receptionists Powered by AI Technology

Receptionists are backed by AI technology such as AI-generated call summaries, transcripts, recordings, and customer sentiment score.

Call Blocking

Block unwanted calls, saving you time, hassle, and minutes.

Enjoy White-Glove Onboarding and Ongoing Support
From the moment you sign up, our team delivers a seamless virtual receptionist experience tailored to your business. Client Service Managers and Solutions Engineers ensure your live virtual receptionist service is configured to match your exact needs—from daytime call coverage to after-hours and weekend support. With continuous optimization powered by Abby Intelligence, you’ll enjoy professional call handling that saves time, boosts efficiency, and ensures you never miss a call.

INDUSTRIES WE SERVICE

Legal

Ensure potential clients are never left waiting, capturing every intake opportunity.

Home Services

Book appointments and handle urgent requests at any hour, preventing lost jobs.

E-commerce & Retail

Offer constant customer support, answering questions and processing orders.

Real Estate

Capture leads and schedule showings even when your agents are busy or off-duty.

Healthcare

Provide compassionate, HIPAA-compliant support and emergency handling 24/7.

Any Business with Global Clients

Bridge time zone gaps, providing seamless communication.

TESTIMONIALS

“When I was getting ready to fire my old service, I did some research on the internet and Abby Connect kept popping up in my search results. Abby has been very reliable and they follow my instructions. They do what they say they can do and I pay them a premium for 24/7 coverage while the other company overpromised and under-delivered.”

Damon C

DUI & DWI Attorney

Product Demo

Hear Our Virtual Receptionists in Action

Want to know how Abby sounds to your callers? Click below to listen to real virtual receptionist call samples—professional, friendly, and always on brand.

Legal Services

HUMAN RECEPTIONIST

Home Services

HUMAN RECEPTIONIST

Business Services

HUMAN RECEPTIONIST

Financial Services

HUMAN RECEPTIONIST

Healthcare

HUMAN RECEPTIONIST

Beauty & Wellness

HUMAN RECEPTIONIST

PRICING

Flexible Plans to Fit Your Business Needs

Whether you’re a solo entrepreneur or scaling quickly, Abby offers virtual receptionist plans designed to grow with you. Choose from human receptionists, AI-powered receptionists, or live web chat—all with transparent pricing and no hidden fees.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Your Virtual Receptionist Questions Answered

What is a virtual receptionist?

A virtual receptionist is a remote, professional receptionist who answers calls, takes messages, schedules appointments, and more—without being physically in your office.

How does a virtual receptionist work?

We route your calls to a trained Abby receptionist who answers using your custom greeting and handles the call according to your instructions.

Can I customize how calls are handled?

Yes! You can set call handling preferences including call transfers, FAQs, lead screening, appointment booking, and more.

What are the benefits of a virtual receptionist?

You never miss a call, reduce admin workload, save on staffing costs, and give every caller a professional experience—day or night.

Do you offer after-hours or 24/7 coverage?

Yes. Abby offers live receptionist support after hours, on weekends, and even 24/7, depending on your plan.

Is your virtual receptionist HIPAA compliant?

Yes. Our human receptionist service offers HIPAA-compliant options for medical and dental practices.

How does the AI Receptionist differ from human receptionists?

The AI Receptionist handles calls with human-like voice technology, perfect for managing overflow or 24/7 basic call coverage at a lower cost.

Can I receive messages by email or text?

Absolutely. Choose how you’d like to receive messages—via email, text (SMS), or push notifications through the AbbyGo app.

What industries do you serve?

We support small to enterprise level businesses across industries—from law and healthcare to home services, finance, real estate and more.

How do I get started?

Just fill out our quick sign-up form and a specialist will walk you through onboarding, setup, and service customization.

Never Miss a Call Again with Abby

Give every caller a great first impression, no matter when they reach out. Our virtual receptionist service ensures you stay responsive, professional, and available—day or night. Start today and see the Abby difference.