The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Answering Service for Financial Service Professionals

Let Abby handle your calls so you can focus on delivering expert financial advice.

Whether you’re in wealth management, investment services, accounting, or insurance, let Abby cover your calls while you concentrate on providing top-tier financial advice and growing your client base. 

Finally, a professional answering service to handle inquiries, schedule consultations, and screen leads—freeing up your time to deliver exceptional service.

A man in a suit sits at a desk reviewing financial documents. A chat bubble asks, Hi Abby! Do you help with budgeting and financial coaching? highlighting Abby’s expertise in financial call answering, with her profile image above the bubble.

Never Miss a Client Opportunity

Capture every opportunity, boost revenue, and build lasting client relationships.

Every missed call can mean a lost client in the competitive world of financial service providers. Whether you’re in wealth management, consulting, investment services, or accounting, you can’t afford to let calls go unanswered—every interaction counts. 

Financial professionals juggle multiple high-stakes projects, but juggling the phones doesn’t have to be on your plate. With Abby, you gain a dedicated team of receptionists who understand the fast-paced financial services industry. We handle inquiries, book appointments, and screen leads so you can focus on delivering exceptional financial expertise. Explore our three tailored service options below.

ABBY'S PRODUCTS

A smiling woman wearing a headset works as a virtual receptionist. Graphics of a microphone and headset surround her. A profile box reads: Georgia Crona, Virtual Receptionist with over 25 years of experience.

Human Receptionist

Live, professional receptionists dedicated to your business, trained to represent your brand.

Dedicated Receptionist Team

Custom Answering Hours Including 24/7 Answering

Caller Insights with Portal & App

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AI Receptionist

24/7 AI receptionist trained for your industry, delivering natural, personalized caller experiences.

Natural, human-like conversations

Custom business intake & scheduling

Personalized Caller Interactions

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Live Web Chat

Engage website visitors instantly and convert conversations into leads with Abby’s Live Web Chat.

Chat to Call

Pre-Chat Form & Post-Chat Survey

Automated Greetings

Client Success Stories

Enhanced Business Reputation & Improved Client Retention Since Using Abby

“Leveraging Abby’s services has allowed us to reallocate resources more effectively, focusing our budget on core business activities while maintaining excellent customer service”

McNeil Advantage is a business management consulting firm dedicated to helping organizations operate smarter and more efficiently. Offering a comprehensive range of services—including coaching, strategic consulting, financial management, planning, and marketing—McNeil Advantage delivers tailored solutions designed to save time, reduce costs, and enhance overall business performance.

PRICING

Flexible Pricing Plans That Scale with Your Business

Abby understands that every financial service company has unique needs. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor your call handling service to meet your exact specifications.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

$0

per month

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Receptionists

Starting at

$329

per month

Up to 100 minutes

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Live Web Chat

Starting at

$129

per month

10 Engaged Chats

$12.90 per additional chat

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

U.S.-Based Answering Service

for Financial Service Businesses

Unlike many services that outsource support overseas, Abby’s receptionists are based right here in the U.S. This means your clients speak with native English speakers who truly understand the financial services industry. Whether you run a wealth management firm, consulting business, investment company, or accounting practice, we handle your calls while you focus on your core business. 

Our team is well-versed in financial terminology, industry expectations, and the high standards of customer service your field demands. With Abby, every call is managed by professionals who reflect the quality and reliability of your brand—building trust and fostering lasting client relationships.

Suite of Customizable Solutions for Financial Service Industry

At Abby, you have choices when it comes to your customer service needs.

Abby offers a comprehensive suite of solutions for financial service businesses: Live Human Receptionist service, AI Receptionist, and Live Web Chat solution.

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Live Human Receptionist

Our U.S.-based Live Human Receptionist service brings industry expertise and personalized service to every call.

AI Receptionist

Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers wealth management, investment, and consulting firms an efficient, round-the-clock solution to their call handling needs.

Live Web Chat

Live Web Chat engages website visitors in real time to convert inquiries into leads. Choose the ideal blend of human touch and technology to optimize your company’s communications and boost client engagement.

Choose one service or a combination to maximize your customer communications across platforms.

ABBY INTEGRATIONS

Abby Integrations for Financial Service Professionals

For 20 years, Abby has been streamlining communications for financial service providers by centralizing calls and messages. Our seamless integrations connect your customer interactions with the tools you use every day—whether it’s scheduling software or CRM platforms—boosting efficiency and saving you time and energy. 

Take a look at some of our top integrations below:

A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
Salesforce Integration
Hubspot Integration
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.

Never Miss a Client Opportunity Again

Don’t let missed calls mean lost revenue. For wealth management, consulting, investing, and accounting firms, every call is a chance to secure a valuable client. With Abby’s dedicated receptionist team, every inquiry is handled professionally, and appointments are booked automatically. Capture every lead, boost your revenue, and keep your clients happy—get started with Abby today!

Abby has served over 2000 clients in the financial services industry and has a 95%+ client satisfaction rating.

Did you know…?

68%

of clients choose to hire a company based on its initial responsiveness.

78%

of professionals report frequent interruptions from clients.

86%

of consumers expect immediate responses to service inquiries.

To fully refocus following an interruption, it takes about

25

minutes

Business owners are interrupted on average every

3

minutes

TESTIMONIALS

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Give Your Business an Edge with Abby Call Data

Streamline communications and grow your business with ease.

Abby’s powerful caller intelligence gives your company a competitive edge. Our intuitive portal and app display real-time call data:

Caller activity logs

Call recordings and transcripts

AI-generated call summaries

Call tags help highlight priorities

Customer sentiment scores

Visualize caller trends with activities chart

Forecast growth with usage stats

With Abby, you can maximize ROI and make smarter business decisions that drive your company’s success.

Dedicated Call Handling Experts

for Financial Service Providers

Not all client inquiries come in during standard business hours. Abby’s receptionists can cover after-hours, weekends, and holidays, ensuring every call is answered with the professionalism your firm demands. 

We understand the unique needs of wealth management, consulting, investing, and accounting, providing 24/7 support. Our receptionists screen leads, schedule appointments, and manage inquiries efficiently. With Abby, reduce administrative burdens and overhead while maximizing client engagement—making us the smart choice for modern financial services firms.

A woman wearing a headset sits at a desk, smiling and waving at her computer. Chat bubbles, a 5-star rating, and business icons are overlaid, highlighting a virtual home services call answering support interaction.

FAQS

Does Abby answer calls for financial service providers?
Yes, Abby has served as a call answering service for financial service providers for 20 years to include wealth management, investment services, consulting firms, accountants, and more. We have a dedicated receptionist team that understands the nuances of the financial services industry and have extensive experience handling these calls.

Yes, Abby has several integration solutions that can connect your client communications with platforms you use daily, such as Zapier and HubSpot. When all your client data is all in one place, this increases efficiency and accuracy and saves you time.

Scheduling and booking appointments are vital to the financial service industry. Abby can handle scheduling and appointment booking on your behalf either through Calendly or through our Scheduling Assistants who can book on a calendar of your choice.

Abby understands that financial service companies come in all shapes and sizes with unique challenges and markets. We offer transparent, flexible pricing plans and add-on service features so you can fully customize your service to meet your business needs.

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Never Miss a Client Opportunity Again

Don’t let missed calls mean lost revenue. For wealth management, consulting, investing, and accounting firms, every call is a chance to secure a valuable client. With Abby’s dedicated receptionist team, every inquiry is handled professionally, and appointments are booked automatically. Capture every lead, boost your revenue, and keep your clients happy—get started with Abby today!