Answering Service for Home Service Professionals
Let Abby handle your calls so you can do your best work.
Finally, an answering service designed for home service professionals. Focus on providing top-quality work and growing your business while Abby covers your calls. Our receptionists handle inquiries, book appointments, and screen leads, saving you time to deliver exceptional service.
Never Lose Out on a Job Opportunity
Because every missed call could be a job lost.
Contractors, plumbers, roofers and other home service professionals are constantly juggling multiple projects. But that doesn’t mean you can neglect the phones—every call matters.
With Abby, you gain a dedicated receptionist team that understands your fast-paced world. Your receptionists cover the phones while you concentrate on providing craftsmanship and excellent service.
Abby handles inquiries, books appointments, and ensures every communication with your customers reflects your professionalism. Capture every opportunity, boost revenue, and keep your customers happy. Learn about our three service lines below.
ABBY'S PRODUCTS
Human Receptionist
Live, professional receptionists dedicated to your business, trained to represent your brand.
Dedicated Receptionist Team
Custom Answering Hours Including 24/7 Answering
Caller Insights with Portal & App
AI Receptionist
24/7 AI receptionist trained for your industry, delivering natural, personalized caller experiences.
Natural, human-like conversations
Custom business intake & scheduling
Personalized Caller Interactions
Live Web Chat
Engage website visitors instantly and convert conversations into leads with Abby’s Live Web Chat.
Chat to Call
Pre-Chat Form & Post-Chat Survey
Automated Greetings
Client Success Stories
Doubled Revenue Since Using Abby
“We instantly were able to grow our revenue because we were able to serve more customers.”
Green Hill Fence Company is an outdoor service provider specializing in high-end landscaping installation in upstate South Carolina. As an expanding business, they realized they needed Abby’s help to support customer calls.
PRICING
Flexible Pricing Plans That Scale with Your Business
Abby understands that every home service company is unique. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor our call handling service to meet your specific needs.
Explore your options or call today to create the perfect plan for your business.
Up to 20 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Up to 100 minutes
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
5 FAQs
5 Contacts
10 Engaged Chats
$12.90 per additional chat
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
U.S.-Based Answering Service
for Contractors & Home Service Professionals
Unlike many services that outsource support overseas, Abby’s receptionists are based right here in the U.S. This means your customers speak with native English speakers who truly understand the home services industry. Whether you’re an electrician, contractor, or woodworker, we take your calls while you get things done.
Our team is well-versed in home service terminology, expectations, local insights, and the high customer service standards your industry demands. With Abby, every call is handled by professionals who reflect the quality and reliability of your brand—building trust and fostering lasting customer relationships.
Suite of Customizable Solutions for Home Service Professionals
At Abby, you have choices when it comes to your customer service needs.
Abby offers a comprehensive suite of solutions for contractors and home service professionals: Live Human Receptionist service, AI Receptionist, and Live Web Chat solution.
Live Human Receptionist
Our U.S.-based Live Human Receptionist service brings legal expertise and personalized service to every call.
AI Receptionist
Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers legal professionals an efficient, round-the-clock solution to their call handling needs.
Live Web Chat
Live Web Chat engages website visitors in real time to convert inquiries into leads. Choose the ideal blend of human touch and technology to optimize your firm’s communications and boost client engagement.
Choose one service or a combination to maximize your customer communications across platforms.
ABBY INTEGRATIONS
Abby Integrations for Home Service Professionals
For 20 years, Abby has been streamlining communications for home service professionals by centralizing calls and messages. Our seamless integrations connect your customer interactions with the tools you use every day—whether it’s scheduling software, dispatch systems, or CRM platforms—boosting efficiency and saving you time and energy.
Take a look at some of our top integrations below:
Never Miss a Job Opportunity Again
Don’t let missed calls cost you jobs. For contractors and home service pros, every call is a new opportunity. With Abby’s dedicated receptionist team, every inquiry is handled professionally, and appointments are booked automatically. Capture every lead, boost your revenue, and keep your customers happy—get started with Abby today!
Abby has served over 2000 clients in the home services industry and has a 95%+ client satisfaction rating.
Did you know…?
of clients choose to hire a company based on its initial responsiveness.
of professionals report frequent interruptions from clients.
of consumers expect immediate responses to service inquiries.
Due to interruptions, contractors lose up to
hour daily
TESTIMONIALS
Give Your Business an Edge with Abby Call Data
Streamline communications and grow your business with ease.
Abby’s powerful caller intelligence gives your company a competitive edge. Our intuitive portal and app display real-time call data:
Caller activity logs
Call recordings and transcripts
AI-generated call summaries
Call tags help highlight priorities
Customer sentiment scores
Visualize caller trends with activities chart
Forecast growth with usage stats
With Abby, you can maximize ROI and make smarter business decisions that drive your firm’s success.
Dedicated Call Handling Experts
for Contractors & Home Service Professionals
Not all plumbing, roofing, or electrician calls come in during the day. We can cover your phones after hours, weekends, and holidays. Abby’s receptionists deliver a level of service that goes beyond traditional in-house receptionists. We understand the unique demands of your industry and are available around the clock, ensuring every call is answered with the professionalism and responsiveness your business needs.
Our call answering experts screen leads, schedule appointments, and manage inquiries efficiently—so you can focus on your projects and growth. With Abby, you can reduce administrative burdens and overhead while maximizing customer engagement, making us the smart choice for modern contractors and home service professionals.
FAQS
Does Abby answer calls for home service professionals and contractors?
Yes, Abby has served as a call answering service for contractors and home service professionals for 20 years to include electricians, plumbers, roofers, handymen, landscapers, and more. We have a dedicated receptionist team that understands the nuances of the home service industry and have extensive experience handling these calls.
Do you offer integrations that tie into software we use in the home services industry?
Yes, Abby has several integration solutions that can connect your client communications with platforms you use daily, such as Zapier and HubSpot. When all your customer data is all in one place, this increases efficiency and saves you time.
How does Abby handle scheduling/appointment booking?
Scheduling and booking appointments are vital to the home service industry. Abby can handle scheduling and appointment booking on your behalf either through Calendly or through our Scheduling Assistants.
How much does Abby’s answering service cost?
Abby understands that contractors and home service companies come in all shapes and sizes with unique needs and markets. We offer transparent, flexible pricing plans and add-on service features so you can fully customize your service to meet your business needs.
Never Miss a Job Opportunity Again
Don’t let missed calls cost you jobs. For contractors and home service pros, every call is a new opportunity. With Abby’s dedicated receptionist team, every inquiry is handled professionally, and appointments are booked automatically. Capture every lead, boost your revenue, and keep your customers happy—get started with Abby today!
