How does Abby Connect integrate with my Wix site?
The Abby Connect AI Receptionist connects to Wix through Zapier. When a new call record or message is created in Abby, the data can be sent to Wix or apps linked with your site. The flow is one-way, from Abby into Wix, not the other way around.
What type of data will be sent from Abby to Wix?
Abby can send details from new call records including notes, caller ID, call time, receptionist name, and numbers. Custom message fields like case type, caller location, or caller info can also be sent for tracking in Wix via Zapier.
Can I update Abby’s settings from Wix using this integration?
No, Abby Connect integration is one-way only. Data can only flow from Abby to Wix or other apps via Zapier. You cannot update, create, or adjust any Abby settings or call handling rules from Wix or any connected system.
What do I need to set up the Abby-Wix integration?
To connect Abby with Wix you need a Zapier account and your Abby API key. The API key is available in your Abby account under Settings, then Integrations, then Zapier. Once entered in Zapier, you can set triggers that send data to Wix.
What triggers are available for automating with Wix?
The Abby Connect integration supports two Zapier triggers. You can use “New Call Record” to send call details or “New Message” to send custom messages. No actions are available, so Abby can only trigger workflows, not perform follow-ups.
