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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Category: Blog

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An illustration of a tablet displaying charts, a calculator, and a pen on a purple background with the text “Abby Connect” in the top right corner.
How to Calculate the ROI of a Virtual Receptionist
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Improve Customer Service with a Call Answering Service
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8 Key Benefits of a Virtual Receptionist for Small Businesses
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Employee Appreciation Day
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A worried man at a laptop, a smiling woman with a headset, and a cheerful man on a phone call, with the woman in the center framed by a purple oval.
The Power of Just Being There
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A black office phone with a cord is on a white surface. A purple circle on the left reads, The best business phone systems for 2021! with stars and the Abby Connect logo above it.
Best Business Phone Systems for 2021
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Four people are shown inside heart-shaped frames, each talking on the phone. The Abby logo appears on the left. The background features soft, wavy blue and white stripes.
Being Heart-Centered in Business and Life
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A woman wearing a headset sits at a desk, smiling and talking while providing an answering service using a desktop computer in a brightly lit office environment.
5 Ways Your Answering Service Can Practice Emotional Intelligence When Interacting with Customers
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What Do You Get with Great CX?
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Legal Trends Report 2020 Summary
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