Optimum Call Forwarding Instructions Abby Connect
Optimum Call Forwarding Instructions Abby Connect

Optimum Call Forwarding Instructions

Optimum’s business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions. And, your team at Abby Connect has worked with Optimum for over fifteen years. We know that Optimum phone systems work well with our call handling options and we can easily assist your call forwarding instructions if needed.

In this article, we’d like to take you through the steps you’ll need to take in order to properly forward your business line(s) with Optimum. So, without further ado, let’s move FORWARD with Optimum, together.

Note: To forward with Optimum, you’ll need your unique forwarding number. If unsure of your forwarding number, look for your Trial Activation Email or contact your Abby Connect CSM.

Optimum Call Forwarding: Let’s Get Started!

How to Activate:

  • Dial *72.
  • Listen for the stutter dial tone.
  • Dial your forwarding number.
  • If your phone is answered, your calls are now being forwarded.

How to Deactivate:

  • Dial *73.
  • If you hear three beeps followed by a dial tone, deactivation was successful.

Updated: May 12, 2021

Information Sources: Link

Is this information out of date?  If you notice something wrong here, please let us know!

Written by

Conner Glisson

Conner Glisson

Conner considers himself extremely lucky that he not only found a stable workplace just before the pandemic but a workplace with an excellent culture and amazing staff. He has worked hard to improve productivity across the board for Abby's most important departments including the Receptionist and Customer Success Management departments. Outside of work, he enjoys all types of movies, TV shows, video games and music, and has a passion for voice acting and journalism, in which he has a degree.

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