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Revolutionizing the Customer Experience for Technology Companies

We make call answering human. No one wants to talk to a robot.
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SPEAK TO AN EXPERT

The Leader in Virtual Receptionist Features

No matter where you go you will not find a virtual receptionist service that offers this many features. Our focus is to provide the best possible customer experience, we are always updating existing features and delivering new features!
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Dedicated Receptionist Team

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Custom Answering Hours

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Specialized Call Handling

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White Glove Onboarding Process

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Appointment Scheduling

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Call Announcement & Transfer

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Bilingual Receptionists

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Voicemail Solutions

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Custom Transfer Tunes

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Answer Business FAQs

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Receptionists Powered by AI Technology

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Caller Insights Through Portal & App

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Call & Text with AbbyGO App

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Call Blocking

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Seamless Integrations

4.8 Stars
#1
Small Businesses Happily Served
4419

ABBY'S PRODUCTS

A smiling woman wearing a headset works as a virtual receptionist. Graphics of a microphone and headset surround her. A profile box reads: Georgia Crona, Virtual Receptionist with over 25 years of experience.

Human Receptionist

Live, professional receptionists dedicated to your business, trained to represent your brand.

Dedicated Receptionist Team

Custom Answering Hours Including 24/7 Answering

Caller Insights with Portal & App

LEARN MORE
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AI Receptionist

24/7 AI receptionist trained for your industry, delivering natural, personalized caller experiences.

Natural, human-like conversations

Custom business intake & scheduling

Personalized Caller Interactions

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Live Web Chat

Engage website visitors instantly and convert conversations into leads with Abby’s Live Web Chat.

Chat to Call

Pre-Chat Form & Post-Chat Survey

Automated Greetings

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Saving Business Owners Time & Money

Our answering service for small business comes loaded with services, so that you can focus on building your customer base and growing your small business. No more wasting time to focus on mundane and day-to-day office tasks. With the money and time you save, you can deploy your resources to things that matter the most, like making more money for your business. Opt for our phone answering service for small businesses and notice how quickly your business becomes agile and efficient.
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A blue diagonal line transitions from a series of small dots on the left to a solid thick line on the right, symbolizing how a virtual receptionist streamlines communication, all set against a white background.
A laptop displays various analytics dashboards with charts, graphs, and lists. Colorful icons of a graph and clipboard float nearby, showcasing Abby Intelligence against a soft gradient background.
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Services Tailored to Your Business

Every small business operates in a different context, and our solutions are always tailor-made and customized to each business’ needs. Right from the frequency and timings of the calls received, we can customize the style and content of the calls.
Service callers in Both Spanish and English

Trained on Your Service Offerings

Obtain Accurate Information on the First Call, Not the Return Call

24/7 Live Answering Service Solution

Being available is important for improving your business’ customer experience, especially in the fast-paced, competitive world we live in. We want to ensure that you never miss a call or live chat again, which is why we offer custom answering hours. From standard business hours to 24/7/365, our virtual receptionists are answering your calls and live chats when you need them.
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A laptop displaying the Abby Intelligence call management dashboard with a list of calls, contact details, notes, and ratings. Blue phone and pink speaker icons are shown above the screen.

Trust Your Calls to Receptionists That Care

Represent your business right with the most expertly trained and professional receptionists; let Abby take the call to ensure the best service possible.

All Receptionists Attend Weekly 1-on-1 Meetings

Success Managers & Receptionist

Development Leaders Ensure Top Quality

Our Focus is Non-Stop Customer Care

PRICING

Essential

HUMAN RECEPTIONIST

$329

per month

GET STARTED

Up to 100 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Professional

HUMAN RECEPTIONIST

$599

per month

GET STARTED

Up to 200 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

10 FAQs

15 Contacts

Scheduling 1 Event Type with Calendly

Growth

HUMAN RECEPTIONIST

$1380

per month

GET STARTED

Up to 500 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

Enterprise

Custom Plan fit for your business needs. Contact us for pricing details.

Contact US

Over 1000 minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

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Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform other than Calendly. Reach out for details on pricing.

Free

AI RECEPTIONIST

$0

per month

GET STARTED

Up to 20 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Starter

AI RECEPTIONIST

$99

per month

GET STARTED

Up to 50 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Essential

AI RECEPTIONIST

$165

per month

GET STARTED

Up to 100 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Professional

AI RECEPTIONIST

$299

per month

GET STARTED

Up to 200 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Growth

AI RECEPTIONIST

$690

per month

GET STARTED

Up to 500 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Enterprise

AI RECEPTIONIST

Custom Plan fit for your business needs. Contact us for pricing details.

Contact US

Over 1000 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

LIVE WEB CHATS

10 Engaged Chats

$0

per month
$12.90 per additional chat

GET STARTED

LIVE WEB CHATS

30 Engaged Chats

$99

per month
$9.96 per additional chat

GET STARTED

LIVE WEB CHATS

50 Engaged Chats

$165

per month
$9.38 per additional chat

GET STARTED

TESTIMONIALS

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“We instantly were able to grow our revenue because we were able to serve more customers.“

Green Hill Fence Company

“Unlike other answering services, I never get questions, comments or complaints from clients about who’s answering the phones for us.”

Annie A

Co-owner, A/V Installation Company

“I wouldn’t go with anybody else. They always have a great attitude no matter what time of day and having them helps me stay organized.“

Carlos E

Roofing Company Owner

TOP 5
#1

Meet Your Highly Trained Receptionist Teams

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Melissa

Answering Expert | 4 years

A Las Vegas girl, who once lived in Sweden, Melissa loves the work environment at Abby Connect and is a social butterfly.

  • Fluent in Both Spanish and English
  • Enjoys Working with Lawyers
  • Loves Karaoke, Traveling, and Hidden Coffee Shops
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Jazmin

Receptionist | 3 years

Our resident artist, Jazmin, is a friendly and fun receptionist who loves working for Abby Connect because of our amazing management team.

  • Fluent in Both Spanish & English
  • Loves Drawing, Painting, Dancing & Cooking
  • Creates Online Video Make-up Tutorials
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David

Receptionist | 1 years

Our favorite New Yorker, this Brooklyn-born receptionist is good-humored, thoughtful, and smart as a whip.

  • Loves Making Funny Videos
  • His Favorite Movie is Home Alone
  • Survived the Cyclone Roller Coaster on Coney Island
A smiling woman with glasses and a headset, wearing a dark top, is shown against a bright blue circular background.

Mariah

Talent Acquisition Specialist | 3 years

Our Talent Acquisition Specialist and singer, Mariah, loves the Abby Culture and helping grow our team.

  • Born and Raised In Las Vegas
  • Was In Choir For 8 Years
  • Favorite Superhero: Her Mom

FAQS

What are your hours?
Abby Connect is available whenever you need us. Our standard package includes live answering anytime between the hours of 5am-9pm PST weekdays, and 6am-6pm PST on weekends. If you need answering beyond those hours, no problem! We offer 24/7/365 as an add on.
Receive your messages where you want them. We can email them, send them as a text message (SMS) to your phone, and even send them as a pop-up notification to the AbbyGO mobile app. We can also send them to multiple contacts in your company if you so choose.
We have revamped our call recording capabilities! Everyone now has the option to add call recordings to their account. This feature does require (by law) a quick message to callers that the call will be recorded. To activate call recording, reach out to your account manager or email abby@abbyconnect.com.
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!

Yes, with the AbbyGO Mobile App, you will be able to manage your business calls and update your receptionist team as to your availability and call routing on-the-go. Our app also lets you call and text from your business phone, check your minute usage, and update your payment methods. For all other settings, our online Account Portal can be accessed from any computer or mobile device to review more details from your account including call logs, call recordings, messages logs, contacts, invoices, and more.

Abby Connect can send messages about your calls and caller information via email, text message, and AbbyGO mobile app. We customize your intake process and make sure we collect everything you need. We can also send that information directly into some CRMs directly or through our Abby Connect Zapier Integration. Review our Integrations and speak to your contact at Abby Connect for more information.

Never! All of our virtual receptionists operate out of the USA, with 99.9% based at our company headquarters in Las Vegas, Nevada.

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Start Capturing Every Opportunity

Get started today with your dedicated Onboarding Specialist and Solutions Engineer.

GET STARTED
Speak To An Expert

© Copyright 2024

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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
PRODUCTS
GET STARTED
LOGIN

877-303-5757