How does the Abby Connect and Any.do integration work?
The integration connects Abby Connect AI Receptionist to Any.do through Zapier. When a new call record or message is received in Abby, relevant details like caller name, number, and notes can automatically create tasks or reminders in Any.do.
What data is shared from Abby Connect to Any.do?
Abby sends call record details such as caller ID, called number, transfer number, receptionist name, and call notes. If the trigger is a message, customizable fields like case type or caller location can also be shared with Any.do.
Can Any.do update data or settings in Abby Connect?
No. The integration allows information to flow one way only, from Abby Connect to Any.do. It cannot edit, create, or change anything in Abby, including configurations or contact details.
What do I need to set up the Abby Connect and Any.do integration?
You need a Zapier account, an Abby Connect API key found under Settings > Integrations > Zapier in your Abby dashboard, and authorization for your Any.do account in Zapier to complete the connection.
Which events can trigger actions in Any.do from Abby Connect?
Only two trigger options are available: New Call Record and New Message. When either of these occurs, Zapier can use the call or message information to automatically create tasks or reminders in Any.do.