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Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

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AI Receptionist

Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

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Live Web Chat

Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

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Features

Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

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AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

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Your time is valuable, and so is your data. With Abby integrations, your caller data can sync directly with your existing systems—CRMs, calendars, and more.

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Abby combines real people, smart tech, and unbeatable service. Learn why businesses trust us to deliver every time.

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Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

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Abby Connect and Docusign Integration

Connect Abby Connect AI receptionist with Docusign to automate routine tasks and keep documents moving fast. This integration sends call data like caller ID, notes, and timestamps directly from Abby Connect into Docusign workflows so teams can log interactions, create records, and reduce manual work that slows business operations.

Use Cases

Lead Agreements: When a new call record is created by the Abby Connect AI receptionist, the caller’s information automatically triggers a Docusign agreement template. This helps small businesses send contracts faster and save time by reducing manual data entry.
Client Intake Forms: Each new message captured by the virtual receptionist syncs to Docusign to generate a digital intake form. Businesses can collect signed client details quickly, automate phone call data, and reduce manual work.
Service Authorizations: A completed call through Abby Connect integrates with Docusign to create a service authorization form based on the call notes. This workflow helps teams connect conversations with actionable documents in one step.
Customer Call Records: All incoming call data from the AI receptionist integrates with Docusign to attach signed documents to specific client records. Companies can automate records management, integrate phone system logs, and maintain accurate compliance documentation.

Features

Automate Call Data: Instantly send Abby Connect call details to Docusign for streamlined record creation.
Sync Message Insights: Transfer caller info and custom message fields to Docusign automatically via Zapier.
Simplify Record Logging: Capture receptionist notes and call information in Docusign without manual entry.

Resources

FAQs

How does the Abby Connect and Docusign integration work?

The integration uses Zapier to send call or message data from Abby Connect to Docusign. When a new call record or message is created in Abby, Zapier can trigger a Docusign action, such as adding data to a document workflow for follow-up.

Can Docusign update or pull data from Abby Connect?

No, this is a one-way integration. Abby Connect can send data to Docusign, but Docusign cannot modify or import any information back into Abby. All actions happen outside Abby using Zapier’s trigger setup.

What triggers are available in this integration?

The integration includes two triggers: New Call Record and New Message. These triggers send call details or message data from Abby Connect to Zapier, where automations can be configured to interact with Docusign.

What call or message information is sent to Docusign?

Fields such as notes, transfer number, called number, receptionist name, caller ID, and call start time are available. Message fields can include case type, caller location, or other custom details you choose to map.

How do I set up Abby Connect with Docusign through Zapier?

You will need a Zapier account and an API key from your Abby portal. Go to Settings, then Integrations, then Zapier to get your key. In Zapier, connect Abby as the trigger app and Docusign as the action app to complete the setup.

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