How does Abby Connect integrate with Eventbrite?
Abby Connect integrates with Eventbrite through Zapier. When a new call record or message is created in Abby, that data can automatically be sent to Eventbrite as a new contact, note, or attendee record based on your Zap setup.
Can information flow from Eventbrite back into Abby Connect?
No, the integration is one-way. Data only flows from Abby Connect into Eventbrite. You cannot update or modify reception records or any Abby settings through Eventbrite or Zapier.
What triggers are available for the Abby Connect and Eventbrite setup?
Two triggers are available: New Call Record and New Message. Each time a call or message is logged in Abby, Zapier can automatically send that data to your connected Eventbrite account.
What type of caller details can be sent to Eventbrite?
The integration can send call notes, transfer and called numbers, receptionist name, caller ID, and call time. For messages, details like case type or location can also be sent if those fields are configured in your Abby account.
How do I set up the Zapier integration with Abby and Eventbrite?
You need a Zapier account and your Abby API key from my.abby.com under Settings, Integrations, Zapier. In Zapier, choose Abby Connect as the trigger app, select Eventbrite as the action app, and follow the prompts to connect and map fields.
