How does the Abby Connect and Fireflies.ai integration work?
The integration uses Zapier to send Abby Connect call data, like caller info and notes, to Fireflies.ai. Once a new call or message is logged in Abby, key details are automatically shared, keeping your call and meeting records organized.
Is the integration between Abby Connect and Fireflies.ai two-way?
No, this is a one-way integration. Data moves from Abby Connect to Fireflies.ai only. You cannot use Fireflies.ai or Zapier to update or change any settings or records inside your Abby Connect account.
What triggers are available in this integration?
Abby Connect offers two triggers for Zapier connections: New Call Record and New Message. Each trigger can send relevant details like notes, caller ID, call time, and custom message fields into your Fireflies.ai workspace.
How do I set up the Abby Connect and Fireflies.ai integration?
To set up, log into Zapier, create a new Zap using Abby Connect as the trigger, then choose Fireflies.ai as the action. You will need an API key from my.abby.com under Settings, Integrations, then Zapier, to complete the connection.
Can I create or edit Abby Connect data from Fireflies.ai?
No, you cannot make changes to Abby Connect through Fireflies.ai. The integration only sends call and message information out of Abby. All record creation and updates must be done directly in the Abby Connect platform.
