How does the Abby Connect and GitHub integration work?
The integration sends new call or message data from Abby Connect to your GitHub account through Zapier. You can use it to automatically log call details or create related GitHub issues based on Abby’s collected information.
What data can Abby Connect send to GitHub?
Abby Connect can send call record details such as notes, receptionist name, caller ID, and call time, as well as message fields like case type, caller location, or other custom information. This allows GitHub to store or track those details.
Can this integration update or modify data in Abby Connect?
No, the integration is one-way. Data flows only from Abby Connect to GitHub. You cannot use it to update, edit, or import any information into Abby. It works as a trigger-only setup through Zapier.
What triggers are available for this integration?
The available triggers are “New Call Record” and “New Message.” When Abby logs a new call or message, Zapier can automatically send that information to GitHub to create an issue or log the activity.
How do I set up Abby Connect with GitHub using Zapier?
You need a Zapier account and an API key from your Abby Connect dashboard under Settings, Integrations, Zapier. In Zapier, connect Abby Connect as the trigger app and GitHub as the action app to begin sending data automatically.
