How does Abby Connect integrate with Google Ads?
The integration works through Zapier. When a new call or message is logged in Abby Connect, Zapier sends the call data to your Google Ads account. This helps link calls or messages to ad activity for better campaign insight.
What data can Abby Connect send to Google Ads?
Abby Connect can send details such as caller ID, receptionist name, call time, notes, and message fields like case type or location. This helps you analyze call-related conversions within your Google Ads reports.
Can Google Ads update or change data in Abby Connect?
No. The integration is one-way. Data only flows from Abby Connect to Google Ads. Google Ads cannot add, edit, or delete records in Abby. Abby remains the source system for all call and message information.
What do I need to set up the Abby Connect-Google Ads integration?
You need a Zapier account and your Abby API key from my.abby.com under Settings, Integrations, then Zapier. In Zapier, create a Zap using an Abby trigger like New Call Record or New Message and connect it to Google Ads.
Which Abby Connect triggers work with Google Ads in Zapier?
The available triggers are New Call Record and New Message. Each trigger sends the related data to Google Ads so you can measure the performance of ad-driven calls or messages and refine your advertising strategy.
