How does the Abby Connect AI integration with Google AI Studio work?
The integration connects through Zapier and sends call or message data from Abby Connect AI Receptionist to Google AI Studio (Gemini). It uses triggers like New Call Record or New Message to automatically share caller details, notes, and timestamps.
Can Google AI Studio update information inside Abby Connect?
No, the integration is strictly one-way. Abby Connect sends data to Google AI Studio, but no data can be written back or used to update Abby’s records or settings. Abby’s configuration remains unchanged.
What information is included when a call record is sent?
Each call record can include caller ID, receptionist name, called number, transfer number, notes, and the call’s date and time. This data helps Google AI Studio process and analyze customer interactions.
What setup steps are needed to connect Abby with Google AI Studio?
You need a Zapier account and an API key from your Abby dashboard under Settings, Integrations, Zapier. Create a Zap using an Abby trigger like New Call Record, then connect it to Google AI Studio to receive the data.
Are there any supported actions in this integration?
No actions are available. Abby Connect acts only as a trigger source in Zapier. You can send new call or message data outward but cannot create, modify, or update anything in Abby through the integration.
