Products
Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

LEARN MORE

AI Receptionist

Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

LEARN MORE

Live Web Chat

Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

LEARN MORE

Features

Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

LEARN MORE
AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

LEARN MORE
Solutions
BY INDUSTRY

Legal

Home Services

Business Services

Financial Services

Healthcare

Beauty & Wellness

Dental

Chiropractic

Accounting

BY USE CASE

Inbound Calls

Outbound Calls

Client & Patient Intake

24/7 Calls Answering

After-Hours & Overflow

Appointment Scheduling

Bilingual Call Answering

Virtual Receptionist

Call Center

Human Plus AI

BY COMPANY SIZE

Solo Entrepreneur

Startups

Small Business

Mid-Market

Enterprise

Franchise

By Integration

Your time is valuable, and so is your data. With Abby integrations, your caller data can sync directly with your existing systems—CRMs, calendars, and more.

LEARN MORE

Why Abby?

Abby combines real people, smart tech, and unbeatable service. Learn why businesses trust us to deliver every time.

LEARN MORE
Pricing
Resources
COMPANY RESOURCES

Abby Proven Process

About Us

Contact Us

Careers
DISCOVER

Case Studies

Partner Programs

Blog

News & Announcements
We’re Ready When You Are

Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

GET STARTED

Abby Connect and Kit Integration for Call Data

Connect Abby Connect’s AI receptionist with Kit to automatically turn new call records and messages into scheduled email workflows. This one-way integration sends caller details, notes, and timestamps directly into Kit, helping small businesses save time, reduce manual work, and send automatic follow-up emails without added steps.

Use Cases

Automated Call Logging: Abby Connect’s AI receptionist can trigger new call records to sync automatically into Google Sheets. This eliminates manual logging, helps track call volume, and ensures accurate caller information is stored in real time.
Lead Capture Workflow: Every new call captured by the virtual receptionist can integrate with a CRM like HubSpot. The caller ID, notes, and reception details populate a new contact record, helping sales teams follow up quickly and save time.
Message Routing Alerts: When the AI receptionist records a new message, it can trigger an automated alert in Slack or email. Teams immediately receive caller details and notes, reducing delays and improving response times to urgent inquiries.
Case Tracking Setup: For service-driven businesses, Abby Connect call records can be sent to project management tools. Caller data, call time, and notes are logged as tasks, allowing teams to track inbound requests without extra manual work.

Features

Automate Call Logging: Send call records to your CRM or apps for quick tracking without manual entry
Sync Caller Messages: Capture detailed message fields and send them to your chosen system for follow up
Create Activity Records: Log calls and messages in other tools to keep all client interactions organized

Resources

FAQs

How does the Abby Connect and Kit integration work?

The integration uses Zapier to send call data from Abby Connect into Kit. Abby acts as a trigger-only app, so new call records or messages can automatically create or update records inside Kit, helping keep information organized.

What type of call details can be sent to Kit?

Abby Connect sends call notes, receptionist name, caller ID, transfer and called numbers, and call start time. For messages, you can include details like case type, location, or any custom caller information you define.

Can I update Abby Connect settings or records through Kit?

No, the integration is one-way only. Data flows from Abby Connect into Kit through Zapier. You cannot create, modify, or update anything inside Abby from Kit or any other connected platform.

What do I need to set up the integration with Kit?

You will need a Zapier account and an API key from your Abby Connect portal by going to Settings, Integrations, Zapier. With these, you can create Zaps that send call data or messages from Abby into Kit automatically.

What triggers are available with Abby Connect in Zapier?

The available triggers are New Call Record and New Message. When one of these occurs in Abby Connect, Zapier can automatically send that information into Kit, where it can be used to create or log records.

More Integrations

September 17, 2025

Abby Connect and Google Forms Integration

September 16, 2025

Abby Connect Google Sheets Integration

September 11, 2025

Abby Connect to Mailchimp Integration Guide

Start Capturing Every Opportunity

Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!