Products
Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

LEARN MORE

AI Receptionist

Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

LEARN MORE

Live Web Chat

Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

LEARN MORE

Features

Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

LEARN MORE
AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

LEARN MORE
Solutions
BY INDUSTRY

Legal

Home Services

Business Services

Financial Services

Healthcare

Beauty & Wellness

Dental

Chiropractic

Accounting

BY USE CASE

Inbound Calls

Outbound Calls

Client & Patient Intake

24/7 Calls Answering

After-Hours & Overflow

Appointment Scheduling

Bilingual Call Answering

Virtual Receptionist

Call Center

Human Plus AI

BY COMPANY SIZE

Solo Entrepreneur

Startups

Small Business

Mid-Market

Enterprise

Franchise

By Integration

Your time is valuable, and so is your data. With Abby integrations, your caller data can sync directly with your existing systems—CRMs, calendars, and more.

LEARN MORE

Why Abby?

Abby combines real people, smart tech, and unbeatable service. Learn why businesses trust us to deliver every time.

LEARN MORE
Pricing
Resources
COMPANY RESOURCES

Abby Proven Process

About Us

Contact Us

Careers
DISCOVER

Case Studies

Partner Programs

Blog

News & Announcements
We’re Ready When You Are

Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

GET STARTED

Abby Connect to Mailchimp Integration Guide

Connect Abby Connect’s AI receptionist with Mailchimp to automatically send caller details and messages directly into your marketing lists. This one-way integration logs interactions, creates new records from calls, and triggers campaigns, helping you save time and reduce manual work while keeping contacts up to date.

Use Cases

Automated Lead Nurturing: When the Abby Connect AI receptionist records a new call, the contact details are sent directly to a Mailchimp list. This automates lead capture and allows businesses to send timely follow-up email campaigns without manual data entry.
Missed Call Follow-ups: Any missed call captured by the virtual receptionist is automatically added to a segmented audience in Mailchimp. This lets the business trigger a specific email sequence to re-engage potential customers and save time on manual outreach.
Event Registration Tracking: Calls where customers register for an event are logged by Abby Connect, with data synced to Mailchimp. This keeps the attendee list updated in real time and reduces manual work for event coordinators.
Customer Feedback Requests: When Abby Connect records a customer support call, their details are synced to Mailchimp. This triggers an automated email survey, helping the business collect feedback quickly and without extra administrative effort.

Features

Automate Call Data Sharing: Send new call records from Abby Connect directly to Mailchimp via Zapier.
Create Contacts from Calls: Automatically add new Mailchimp contacts using caller details captured in Abby.
Log Caller Interactions: Record call and message details in Mailchimp to maintain updated marketing lists.

Resources

FAQs

How does Abby Connect integrate with Mailchimp?

Abby Connect sends call or message details to Mailchimp through Zapier. This is a one-way transfer that creates or updates records in Mailchimp, but it does not pull any data back into Abby.

What data is sent from Abby Connect to Mailchimp?

For calls, Abby sends notes, transfer and called numbers, receptionist name, caller ID, and call start date/time. For messages, fields can include case type, location, and other caller details you choose.

Can I update Abby data from Mailchimp through Zapier?

No. The integration is trigger-only. Data flows out of Abby when a new call record or message is logged. You cannot change Abby settings or import Mailchimp data back into Abby.

What do I need to set up the integration?

You need a Zapier account and an Abby Connect API key from your my.abby.com account under Settings, then Integrations, then Zapier. Use these to connect Abby to Mailchimp as a Zapier trigger.

What triggers are available for Mailchimp automation?

Abby supports two triggers in Zapier: New Call Record and New Message. Each time either occurs, Zapier can use the data to add or update records in your connected Mailchimp audience.

More Integrations

August 10, 2025

Abby Connect Salesforce Integration for Calls

August 10, 2025

Abby Connect and HubSpot Integration Guide

August 10, 2025

Abby Connect and Asana Integration for Calls

Start Capturing Every Opportunity

Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!