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Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

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Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

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Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

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Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

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AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

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Your time is valuable, and so is your data. With Abby integrations, your caller data can sync directly with your existing systems—CRMs, calendars, and more.

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Abby combines real people, smart tech, and unbeatable service. Learn why businesses trust us to deliver every time.

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Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

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Abby Connect and PandaDoc Integration

Connect Abby Connect’s AI receptionist with PandaDoc to automate phone call data and streamline your document workflow. This one-way integration sends caller details and notes directly from Abby Connect to PandaDoc, creating records and triggering follow-up tasks that help small teams save time and reduce manual work.

Use Cases

Automated Proposal Creation: When a new lead calls, Abby Connect’s AI receptionist sends caller details to PandaDoc through Zapier. The system can automatically generate a draft proposal template, helping sales teams save time and reduce manual work.
Client Record Generation: Each new phone call logged by the virtual receptionist automatically triggers the creation of a client record in PandaDoc. This integration helps small businesses sync call data with documents and organize client interactions efficiently.
Follow-Up Workflow Trigger: When Abby Connect records a new message, Zapier shares caller info and notes with PandaDoc to start a follow-up workflow. It ensures no lead is missed and keeps sales reps informed without extra data entry.
Service Agreement Drafting: After an Abby Connect call, details like caller ID, timestamp, and notes integrate directly into PandaDoc. This automates the start of an agreement or contract, letting teams focus on closing deals instead of typing data.

Features

Automate Call Record Sharing: Instantly send new Abby Connect call details to PandaDoc through Zapier.
Sync Message Data: Transfer customized Abby message fields like case type or location directly into PandaDoc.
Track Client Interactions: Log call and message activity from Abby Connect in PandaDoc for better client documentation.

Resources

FAQs

How does the Abby Connect and PandaDoc integration work?

The integration connects Abby Connect with PandaDoc using Zapier. When a new call record or message is created in Abby, the data automatically sends to PandaDoc. This helps log activity or create new documents based on call details.

What data from Abby Connect can be sent to PandaDoc?

You can send call record details such as caller ID, receptionist name, transfer number, called number, notes, and call time. Message fields like case type and caller location can also be sent to PandaDoc through Zapier.

Can PandaDoc send updates back to Abby Connect?

No, the integration is one-way only. Data flows from Abby Connect to PandaDoc but cannot return or update any settings, records, or configurations inside Abby Connect.

How do I set up the Abby Connect and PandaDoc integration?

You will need a Zapier account and an API key from your Abby Connect dashboard under Settings, Integrations, Zapier. In Zapier, select Abby Connect as the trigger app and PandaDoc as the action app.

What triggers are available in the Abby Connect Zapier integration?

The integration supports two triggers: New Call Record and New Message. When either event occurs, the related data is sent to Zapier and can then be used in PandaDoc workflows.

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