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Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

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Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

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Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

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Features

Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

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AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

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Your time is valuable, and so is your data. With Abby integrations, your caller data can sync directly with your existing systems—CRMs, calendars, and more.

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Abby combines real people, smart tech, and unbeatable service. Learn why businesses trust us to deliver every time.

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Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

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Abby Connect and Stripe (Legacy) Integration

Connect Abby Connect AI receptionist with Stripe (Legacy) to automate phone call data capture and streamline payment workflows. This one-way integration logs call records, caller details, and notes directly into Stripe, helping small businesses save time, reduce manual work, and keep customer interactions organized.

Use Cases

Payment Follow-Up Tracking: When Abby Connect’s AI receptionist logs a new call about billing, the data is sent to Stripe. This helps small businesses track overdue payments automatically, reducing manual follow-ups and saving time.
Client Onboarding Records: Each new client call handled by the virtual receptionist can trigger a Stripe customer record creation through Zapier. This automates data capture and ensures payment details are prepared without duplicate entry.
Service Call Invoicing: Businesses offering paid consultations can integrate phone system data with Stripe. A logged call by Abby Connect triggers an invoice in Stripe, allowing seamless billing without manual data transfer.
Missed Call Payment Links: If Abby Connect captures a missed call with payment intent, the message data can be sent to Stripe to generate a payment link. This ensures quick follow-up and reduces lost revenue opportunities.

Features

Capture Call Details: Automatically send new call records with caller info, notes, and time into Stripe (Legacy)
Log Messages Easily: Sync customizable message fields from Abby Connect directly into your Stripe system
Automate Records: Create new customer or activity records in Stripe using Abby Connect call and message data

Resources

FAQs

How does Abby Connect integrate with Stripe (Legacy)?

The integration works through Zapier. Abby Connect sends call and message data into Stripe (Legacy) so records can be created automatically after calls. It is a one-way setup, meaning Abby only sends information out.

What triggers are available in this integration?

Abby Connect provides two triggers in Zapier: New Call Record and New Message. Each capture key call details or message fields, which can then populate records inside Stripe (Legacy) or other connected systems.

Can I update Abby Connect settings from Stripe with this?

No. The integration is one-way only. Stripe (Legacy) and other connected apps cannot update, change, or create anything inside Abby Connect. Abby only sends call or message data outward through Zapier.

What data is included when a new call record is sent?

Each call record can include caller ID, receptionist name, transfer number, called number, notes, and call start date and time. This ensures Stripe (Legacy) receives useful context for customer interactions.

How do I set up the Abby Connect and Stripe (Legacy) link?

You will need a Zapier account and an API key from your Abby dashboard at my.abby.com under Settings then Integrations then Zapier. Once added, you can build Zaps that pass call data into your Stripe (Legacy) account.

More Integrations

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Abby Connect and Google Forms Integration

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Abby Connect Google Sheets Integration

September 11, 2025

Abby Connect to Mailchimp Integration Guide

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