How does the Abby Connect and systeme.io integration work?
The integration connects Abby Connect AI Receptionist with systeme.io through Zapier. When a new call record or message is created in Abby, the details are automatically sent to systeme.io for tracking or lead management.
Can Abby Connect receive updates from systeme.io?
No, the integration is one-way. Abby Connect only sends data to systeme.io and cannot receive updates, create new records, or modify any information within Abby from systeme.io.
What call details are shared with systeme.io?
The integration can send call notes, transfer numbers, called numbers, receptionist names, caller ID, and call start time or date. You can also pass message details such as case type and caller location.
How do I set up the integration with systeme.io?
Create a Zapier account and retrieve your Abby Connect API key from my.abby.com under Settings, Integrations, Zapier. In Zapier, choose Abby Connect as the trigger app and systeme.io as the action app to start automating data transfer.
Are there specific triggers for this integration?
Yes. The integration supports two triggers: New Call Record and New Message. Each trigger sends call or message data to systeme.io, allowing you to log interactions or create new leads automatically.