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Human Receptionists

Abby’s human receptionists answer your calls so you never miss an opportunity. We handle the first impression, so you can focus on running your business.

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Warm, friendly human-like call answering tailored to your business. It’s fast, reliable, and always on—stay connected without lifting a finger.

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Live web chat engages visitors, answering their questions in real time. We turn interest into action and curious prospects into clients.

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Features

Abby is more than receptionists answering the phone. Discover our top features and see how we support your business, every step of the way.

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AbbyGo App & My.Abby.com Portal

With Abby Connect’s app and portal, detailed caller data is at your fingertips. Access your customer communications anytime, anywhere. Experience the cutting-edge technology that elevates Abby’s receptionist services.

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Ready to level up your customer communications, streamline your day-to-day, and get more time back to focus on what matters most? Connect with an Abby expert or get started today—and see how our solutions can help your business run smarter.

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Abby Connect and Thinkific Integration Guide

Connect Abby Connect AI receptionist with Thinkific to automatically log caller details and messages in your course management workflows. This one-way integration sends call data and notes through Zapier, helping you streamline communication, save time, and reduce manual work across your online training process.

Use Cases

Lead Enrollment Sync: When a new call comes into Abby Connect, the AI receptionist sends caller information and notes directly to Thinkific, automatically creating a new lead record in a course interest list. This saves time and reduces manual work tracking inquiries.
Missed Call Follow-Up: If a caller leaves a message with Abby Connect, the virtual receptionist logs it to Thinkific’s CRM field via Zapier. Staff can quickly review missed opportunities, connect with leads, and personalize responses without retyping data.
Course Feedback Logging: Abby Connect automatically sends post-course call notes into Thinkific’s learner management system. This helps instructors track feedback, integrate follow-ups, and reduce manual entry when managing student support calls.
Billing or Enrollment Alerts: When a billing-related or enrollment call is logged by Abby Connect, the integration triggers a record update in Thinkific. This automation helps staff sync financial or registration data faster and ensures no manual errors occur.

Features

Automate Call Tracking: Send new call details from Abby Connect to Thinkific for seamless record keeping.
Log Caller Messages: Capture and store Abby reception messages in Thinkific for better learner follow-up.
Sync Communication Data: Automatically create Thinkific records from Abby call and message information via Zapier.

Resources

FAQs

How does the Abby Connect AI Receptionist integrate with Thinkific?

The integration uses Zapier to send call or message data from Abby Connect to Thinkific. When a new call or message is recorded in Abby, Zapier can create or update records in Thinkific based on that information.

What kind of Abby Connect data can be sent to Thinkific?

Call records include details like caller ID, receptionist name, call time, and notes. Message records can contain custom fields such as case type or caller location. All data flows one way from Abby to Thinkific.

Can Thinkific send updates or changes back to Abby Connect?

No, the integration is one-way only. Data travels from Abby Connect to Thinkific through Zapier. It is not possible to modify Abby’s settings, records, or data from within Thinkific.

What triggers are available when connecting Abby Connect to Thinkific?

Two triggers are available in Zapier: New Call Record and New Message. Each trigger allows Thinkific to receive information when a new call or message is logged in Abby Connect.

How do I set up Abby Connect with Thinkific in Zapier?

In Zapier, choose Abby Connect as the trigger app and Thinkific as the action app. You will need your Abby API key, found in my.abby.com under Settings, Integrations, Zapier. Then follow Zapier’s prompts to complete setup.

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