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Abby Connect and Todoist Integration for Calls

Connect Abby Connect AI receptionist with Todoist to automatically turn new call records and messages into actionable tasks. This one-way integration helps small businesses save time and reduce manual work by logging caller details, notes, and timestamps directly into Todoist, ensuring follow-ups never slip through the cracks.

Use Cases

Call Task Creation: When the Abby Connect AI receptionist records a new call, the details sync to Todoist as a task with caller information and notes. This allows teams to follow up without re-entering data and helps reduce manual work.
Client Follow-Up Reminders: Incoming client calls can automatically integrate into Todoist as reminders with the call timestamp. This ensures every follow-up is tracked, saving time and avoiding forgotten commitments.
Message-Based Task Lists: When the virtual receptionist takes a message, it instantly creates a categorized task in Todoist. Teams can prioritize by case type or urgency without sorting message logs manually.
Call Data Workflow Triggers: New call records from Abby Connect can connect to Todoist as triggers for project workflows. Each call creates a task with the receptionist name and caller ID, helping small businesses automate phone call data into actionable steps.

Features

Automate Task Creation: Turn new Abby Connect calls into Todoist tasks with key caller details included
Organize Messages Fast: Log new Abby messages as Todoist items to track follow ups without manual entry
Centralize Call Data: Sync call notes, times, and receptionist info into Todoist for clear task management

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FAQs

How does the Abby Connect and Todoist integration work?

The integration uses Zapier to send new call records or messages from Abby Connect directly into Todoist as tasks. This flow is one-way only, so information moves from Abby to Todoist but never the other way around.

What type of call information can be sent to Todoist?

Call records can include details like notes, transfer number, caller ID, receptionist name, and time of the call. Messages can also carry customized fields such as case type or caller location, which appear in Todoist tasks.

Can I update Abby Connect data from Todoist tasks?

No, the integration is one-way. It only sends data from Abby Connect into Todoist. You cannot use Todoist to add, update, or change information inside Abby or adjust any of Abby Connect’s internal settings.

What do I need to set up the integration with Todoist?

You need a Zapier account and an API key found in your Abby Connect dashboard under Settings, Integrations, Zapier. Once connected, you can create Zaps that add new Abby call records or messages into Todoist.

What triggers are available with this integration?

Abby Connect only provides two triggers in Zapier: New Call Record and New Message. When either event occurs, Zapier automatically creates a task in Todoist with the related call or message details.

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