How does the Abby Connect and Unbounce integration work?
The integration connects through Zapier. When Abby logs a new call or message, the data is sent to Unbounce automatically. This lets you capture caller details or message content in your Unbounce workflow without manual entry.
What type of data can Abby send to Unbounce?
Abby sends call and message data such as caller ID, receptionist name, call times, and notes. For messages, fields like case type or location can be included. All data flows one way from Abby to Unbounce.
Can I update Abby records or settings from Unbounce?
No, this integration is one-way. You can send data from Abby to Unbounce, but cannot modify or create anything in Abby. Its configuration and data remain managed only inside Abby Connect.
How do I set up the Abby Connect and Unbounce integration?
You will need a Zapier account and an Abby API key. In Abby, go to Settings, Integrations, then Zapier to find your key. In Zapier, create a new Zap using Abby’s “New Call Record” or “New Message” triggers to send data into Unbounce.
What triggers are available for this integration?
Two triggers are available in Zapier: “New Call Record” and “New Message.” When either occurs, Abby sends that data to Unbounce automatically, allowing your team to follow up promptly with caller information.
