How does Abby Connect integrate with Wufoo through Zapier?
The integration uses Zapier to send call and message data from Abby Connect to Wufoo. When a new call or message is logged, Zapier can automatically create a new form entry in Wufoo with details like caller ID and call notes.
What types of data can Abby Connect send to Wufoo?
Abby Connect can send fields from new call records, such as caller ID, receptionist name, and call notes, as well as message details like case type and caller location. These details populate Wufoo forms through Zapier.
Can Wufoo send data back to Abby Connect or update Abby settings?
No, this integration is one-way only. Data flows from Abby Connect to Wufoo through Zapier triggers. Wufoo cannot send updates, modify call records, or change any Abby configuration settings.
What triggers are available for Abby Connect in Zapier?
There are two triggers: New Call Record and New Message. Each time one of these events occurs, Zapier can send the relevant details to Wufoo, creating or updating entries automatically.
What do I need to set up the Abby Connect and Wufoo integration?
You need an active Zapier account and your Abby Connect API key. The key is found under Settings, Integrations, Zapier in your Abby dashboard. Once connected, you can select Wufoo as the action app to receive data.