Never Miss a Call — or a Client
Abby’s AI and live receptionists ensure you’re always available for new quotes, renewals, and urgent claims without interrupting your day.
Stay Responsive. Look Professional. Win More Clients.
24/7 Availability for Every Call Type
Abby ensures your phones are answered day or night so you never miss a quote request, client question, or emergency claim.
AI That Knows When to Escalate
Abby AI handles FAQs, basic info collection, and appointment booking and escalates real-time calls to you or a live receptionist when needed.
A First Impression That Builds Trust
Your callers will always reach a calm, confident, and professional voice, one that makes your agency look polished and dependable.
Fewer Interruptions, More Productivity
Abby screens and filters calls, provides tools to block spam, and only transfers calls that matter so you can stay focused on policies, clients, and growing your book.
Effortlessly Connect Your Calls to Your Workflow
Streamline your inbound communications with Abby integrations that sync your calls and customer insights with your existing systems. Stay organized, responsive, and in control—experience the efficiency of connectivity the Abby way.
rated virtual receptionist service by Consumer Affairs
hours saved by business owners and admins each week
small businesses happily served
ABBY'S PRODUCTS
Highly Customized Customer Experience
Two Flexible Options. One Seamless Service.
Human Receptionist
Abby is more than a virtual receptionist service – we provide the personalized experience your callers are looking for. Generate more revenue with professional live call answering and advanced technology features that enhance your callers’ experience.
AI Receptionist
Your business may have unique needs when it comes to customer engagement and communication. Abby’s AI receptionist offers you reliable, round-the-clock call answering.
FEATURES
Smart. Seamless. Always On.
Abby AI gives your business the power to answer every call with consistency, professionalism, and intelligence. Our AI receptionist is built to handle your unique call flows, capture every opportunity, and make a great impression – 24/7.
AI + Human Hybrid Capabilities
Choose the perfect balance: Abby AI handles frequent, routine calls while seamlessly handing complex or high-touch conversations off to your staff or our live receptionists.
Conversational AI That Feels Natural
Abby AI understands intent, tone, and context, engaging callers in a human-like, helpful way that builds trust and keeps them on the line.
Custom Call Handling for Any Business
Customized call flows? Custom intake forms? Abby AI adapts to your preferences and updates easily as your business evolves.
Customized Intake & Call Flows
Collect the exact information you need from every caller, tailored to your business needs.
Real-Time Summaries, Transcripts & Notifications
Get instant visibility into every call: who called, why, and what was said via the AbbyGO mobile app or web portal.
TESTIMONIALS
Trusted by Thousands of Service-Driven Businesses
Over
client satisfaction rating
accuracy rate
Calls Answered in
seconds
years in business
We Keep it Simple with Friendly Technology
Manage and make calls anywhere with the AbbyGO mobile app. With the tap of a button, you can review your calls and receptionist messages in real time.
Seamless Integrations
We want to make your life easier. Through custom built integrations, your dedicated receptionists will plug right into your existing workflows.
Call Forwarding Instructions
We provide simple phone forwarding instructions for almost every phone carrier. If it gets tricky, then we are always willing to walk you through the process.
Meet Your Highly Trained Receptionist Teams
Melissa
Answering Expert | 4 years
A Las Vegas girl, who once lived in Sweden, Melissa loves the work environment at Abby Connect and is a social butterfly.
- Fluent in Both Spanish and English
- Enjoys Working with Lawyers
- Loves Karaoke, Traveling, and Hidden Coffee Shops
Jazmin
Receptionist | 3 years
Our resident artist, Jazmin, is a friendly and fun receptionist who loves working for Abby Connect because of our amazing management team.
- Fluent in Both Spanish & English
- Loves Drawing, Painting, Dancing & Cooking
- Creates Online Video Make-up Tutorials
David
Receptionist | 1 years
Our favorite New Yorker, this Brooklyn-born receptionist is good-humored, thoughtful, and smart as a whip.
- Loves Making Funny Videos
- His Favorite Movie is Home Alone
- Survived the Cyclone Roller Coaster on Coney Island
Mariah
Talent Acquisition Specialist | 3 years
Our Talent Acquisition Specialist and singer, Mariah, loves the Abby Culture and helping grow our team.
- Born and Raised In Las Vegas
- Was In Choir For 8 Years
- Favorite Superhero: Her Mom
PRICING
Up to 100 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
5 FAQs
5 Contacts
Up to 200 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
10 FAQs
15 Contacts
Scheduling 1 Event Type with Calendly
Up to 500 Minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
15 FAQs
Unlimited Contacts
Scheduling Up to 3 Event Types with Calendly
Over 1000 minutes
Small Receptionist Teams
Spanish Answering Services Available
24/7 Technical Support
Weekend Answering Included
HIPAA Compliance Available
Self-Managed Integrations
15 FAQs
Unlimited Contacts
Scheduling Up to 3 Event Types with Calendly
Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform. Reach out for details on pricing.
$99 per month after 14-day FREE trial
Up to 50 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
$165 per month after 14-day FREE trial
Up to 100 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
$299 per month after 14-day FREE trial
Up to 200 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
$690 per month after 14-day FREE trial
Up to 500 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integrations
Human Backup On-Demand
Enterprise
AI RECEPTIONIST
Custom Plan fit for your business needs. Contact us for pricing details.
Over 1000 minutes
24/7 Call Handling
Trained for English & Spanish
Custom Call Flows & Transfers
FAQ Answering Support
Workflow Integration
Human Backup On-Demand
CRM Integrations
Unlimited Contacts
Google Calendar Scheduling
Protect Every Opportunity One Call at a Time
Abby helps you deliver better service, stay productive, and grow your book of business with AI, live receptionists, or both.