The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A horizontal zipper, partially unzipped from the left, with blue teeth and slider resembles a virtual receptionist—its pull angled upward on the right side, while the rest of the zipper remains closed.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Receptionists Built to Win Business, Not Just Answer Calls

Compare Human + AI Receptionist plans and choose what works for you.

PRICING

Essential

HUMAN RECEPTIONIST

$329

per month

Up to 100 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Professional

HUMAN RECEPTIONIST

$599

per month

Up to 200 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

10 FAQs

15 Contacts

Scheduling 1 Event Type with Calendly

Growth

HUMAN RECEPTIONIST

$1380

per month

Up to 500 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

Enterprise

HUMAN RECEPTIONIST

Custom Plan fit for your business needs. Contact us for pricing details.

Over 1000 minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

A white lowercase letter i centered inside a solid blue circle, representing an information icon commonly used for details about pricing plans.

Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform other than Calendly. Reach out for details on pricing.

Features and Benefits

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Dedicated Receptionist Team

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Custom Answering Hours

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Specialized Call Handling

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White Glove Onboarding Process

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Appointment Scheduling

Gradient icon of a telephone handset with a speech bubble containing two arrows, representing call forwarding or transferring calls—ideal for illustrating services provided by a human receptionist.

Call Announcement & Transfer

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Bilingual Receptionists

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Voicemail Solutions

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Custom Transfer Tunes

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Answer Business FAQs

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Receptionists Powered by AI Technology

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Caller Insights Through Portal & App

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Call & Text with AbbyGO App

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Call Blocking

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Seamless Integrations

Free

AI RECEPTIONIST

$0

per month

Up to 20 minutes

24/7 Call Handling

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Starter

AI RECEPTIONIST

$99

per month

Up to 50 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Essential

AI RECEPTIONIST

$165

per month

Up to 100 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Professional

AI RECEPTIONIST

$299

per month

Up to 200 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Growth

AI RECEPTIONIST

$690

per month

Up to 500 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Enterprise

AI RECEPTIONIST

Custom Plan fit for your business needs. Contact us for pricing details.

Over 1000 minutes

24/7 Call Handling

Trained for English & Spanish

Custom Call Flows & Transfers

FAQ Answering Support

Workflow Integrations

Human Backup On-Demand

Features and Benefits

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Never Miss a Call

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No Hold Times

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Customized for Your Business

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Conversational, Human-Like Receptionist

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Answers Frequently Asked Questions

A purple and blue gradient icon of a telephone handset with a speech bubble showing two arrows pointing in opposite directions, symbolizing an AI receptionist facilitating call or communication exchange.

Call Routing and Transfer

An icon of a calendar with a checkmark in a circle at the bottom right, symbolizing a scheduled or confirmed date—ideal for illustrating an AI receptionist confirming appointments. The outline is in gradient blue and purple.

Appointment Scheduling

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Fast Set Up

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Industry Customization

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AbbyGO Mobile App & Portal

A gear surrounded by three circular arrows, each pointing to a dot, symbolizes continuous process and automation—ideal for representing an AI receptionist or workflow cycle. The design features gradient blue and purple colors.

Integrations

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Backed by Humans

LIVE WEB CHAT

10 Engaged Chats

$129

per month
$12.90 per additional chat

LIVE WEB CHAT

30 Engaged Chats

$329

per month
$9.96 per additional chat

LIVE WEB CHAT

50 Engaged Chats

$469

per month
$9.38 per additional chat

Features and Benefits

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Chat to Call

An icon of an open hand facing upward, with a live chat bubble above it containing a smiling face, drawn in gradient blue and purple lines.

Automated Greetings

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Pre-Chat Form

An icon of a checklist on a clipboard with three boxes, two checked and one marked X. A pencil sits beside the clipboard. The blue and purple gradient design creates a modern look, perfect for live chat support or productivity apps.

Post Chat Survey

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Dedicated Account Manager

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24/7 Live Chat Support

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Scheduling Assistance

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Interface Customization

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SMS Integration

A blue and purple outlined speech bubble with a person icon inside and a prohibition symbol in the top right corner, indicating a blocked or restricted user in live chat.

Visitor Banning

Icon of a document with text lines and a circular speaker symbol, highlighting audio or text-to-speech functionality—perfect for enhancing live chat features. The icon is rendered in a blue and purple gradient outline.

Email Transcripts

Two speech bubbles overlap, one with a Chinese character and the other with the letter A, symbolizing translation, language exchange, or live chat. The outline features a gradient from blue to purple.

Multiple Language Support

TESTIMONIALS

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FAQS

Do live receptionists answer all of my calls?

With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.

All of our receptionists work right here in our Las Vegas, NV office. We do not outsource and we do not hire work-from-home receptionists whose security, reliability, and quality may be compromised. The Abby Way is built upon a strong culture, community, support and training.

Abby Connect virtual receptionists greet each of your callers with a greeting that is tailored to your wishes for your company. We keep it personal and welcoming. A common greeting may sound like: “Good Morning/Afternoon, thank you for calling ________. How may I assist you?” Another greeting may sound like, “It’s a great day at ____. How may I direct your call?” Regardless, the live call answering greeting is fully up to you and what suits your company best.

That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox.  Regardless of the method, we’re here to be customized to your business needs.  There are a lot of different options – just ask!

Yes, with the AbbyGO Mobile App, you will be able to manage your business calls and update your receptionist team as to your availability and call routing on-the-go. Our app also lets you call and text from your business phone, check your minute usage, and update your payment methods. For all other settings, our online Account Portal can be accessed from any computer or mobile device to review more details from your account including call logs, call recordings, messages logs, contacts, invoices, and more.

If you happen to go over your plan, any additional chats will be prorated at the rate in your service plan. If further down the road you feel the need to add more chats, you are more than welcome to adjust your current plan without penalty or wait period.

Yes! Abby Connect is now integrated with Zapier, which is a tool that allows users to connect their apps and service, and automate workflows.  It’s an extremely powerful tool for small business owners who aren’t developers.  Examples of apps you may want to connect with Abby Connect through Zapier are: CRMs (Salesforce, Clio, Hubspot, etc), Google Docs, Email marketing tools, Slack or Teams, and many more.  In your Abby Connect Portal, there is an option to receive your invite to Zapier from Abby Connect, connect your account to Zapier, and you will find your unique Abby Connect API key to use in Zapier.  You can choose to create leads, send emails, generate tasks, and so much more. Whatever you want, you can likely create a workflow through Zapier to achieve.  Review Zapier and our other Integrations and speak to your contact at Abby Connect for more information.

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Start Capturing Every Opportunity

Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!