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Abby Connect to Notion Integration for Calls

Connect Abby Connect AI receptionist with Notion to automatically log call records and messages into your task lists. This one-way integration sends caller details, timestamps, and notes from Abby to Notion, helping you save time, reduce manual work, and keep key interactions organized in one place.

Use Cases

  • Lead Capture in Notion: When a new lead calls, the AI receptionist logs their contact information and call notes directly into a Notion database. This automates lead tracking and reduces manual data entry for the sales team.
  • Client Support Records: Every client inquiry is captured by Abby Connect with caller ID, timestamp, and notes, then synced to Notion. This creates an organized record of support interactions to help staff resolve issues efficiently.
  • Case Intake Management: For service-based businesses, each new call captured by the virtual receptionist can populate a Notion board with case type, caller location, and additional details, streamlining intake workflows.
  • Meeting Follow-Up Tasks: Calls handled by Abby Connect trigger new action items in Notion, based on call notes and discussion points. This ensures follow-ups are scheduled promptly without relying on manual updates.

Features

  • Automate Call Logging: Capture new call details in Notion instantly for organized client records.
  • Create Message Entries: Send Abby messages to Notion pages with key caller information.
  • Track Interactions Easily: Log call and message data in Notion to maintain accurate communication history.

Resources

FAQs

How does the Abby Connect and Notion integration work?

The integration uses Zapier to send call and message details from Abby Connect directly into your Notion workspace. It is a one-way connection, so data only flows from Abby to Notion.

Can this integration update or change data in Abby Connect?

No. The integration is trigger-only. It cannot update, modify, or create anything inside Abby Connect. It only sends new call or message data into Notion.

What information is sent from Abby to Notion?

For calls, Abby can send notes, transfer and called numbers, receptionist name, caller ID, and call start time. For messages, fields are customizable such as case type or caller location.

What triggers are available for automating tasks in Notion?

The integration supports two triggers in Zapier: New Call Record and New Message. Each trigger can start an automation that sends the data into your preferred Notion database.

What do I need to set up this integration?

You need a Zapier account and your Abby Connect API key, which is found in my.abby.com under Settings, Integrations, Zapier. Then, create a Zap to send Abby data into Notion.

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