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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Category: Blog

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A colorful infographic titled Phonetic Alphabets compares NATO, LVMP, Financial, and Spanish phonetic alphabets in four columns, each listing spellings for A-Z (and Spanish Ñ). The background includes faint circles and wavy lines.
Why We Use Phonetic Alphabet on the Phone
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A man in a white shirt leans against a windowsill, looking intently at his smartphone. He is indoors, near large windows with natural light and a potted plant visible beside him.
When Calls Fade: Investigating Lost Customer Engagement
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A man in a dress shirt adjusts his tie with one hand while talking on a mobile phone, looking slightly concerned. The background is plain white.
Understanding the Causes of Voice Loss
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A woman with long brown hair, wearing glasses and a white t-shirt, smiles while working on a laptop at a desk in a well-lit, modern room with art supplies in the background.
Embrace Remote Work: 3 Strategies for Your Organization
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Two construction workers wearing white hard hats and safety vests carry a wooden beam at a building site. One worker smiles at the camera while the other is in the background, slightly out of focus.
Are Your Home Service Calls Performing Well?
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A hand touches hexagonal digital icons representing technology and business concepts, with Abby Connect and SMB Trends Report Summary text overlayed on a blue, networked background.
Insights from Salesforce SMB Trends Report 2019
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Illustration of three faceless people in festive attire, two with reindeer antlers and one with a Santa hat, under colorful ornaments. Text reads “Abby Connect. Here Come the Holidays and New Potential Clients.”.
New Potential Clients Await – Holiday Season Arrives
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Banner with the Intuit QuickBooks Connect logo in the center, surrounded by green icons and illustrations of people using devices, on a white background with a green border. Abby Connect is at the bottom right corner.
Post-Conference Takeaways And Thoughts From 2019 QuickBooks Connect
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A red book titled 2019 Legal Trends Report Summary lies on a wooden surface next to a judges gavel and sound block. The bottom right corner shows the Abby Connect logo.
Legal Trends Report 2019 Summary
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Two people in business attire discuss documents at a desk with a laptop. A golden justice scale sits on top of a book in the foreground, symbolizing law and legal matters.
National Paralegal Day – October 23
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A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

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