Clients and jobs, filled inProperty, service, timing, and notes from the call, saved on a new Jobber client and a job on your schedule.
The crew stays on the jobPhones covered from first stop to last, without anyone pulling gloves off to answer.
Booked from the live scheduleThe AI Receptionist checks your Jobber schedule and offers open times, so the visit lands where your day actually has room.
The Assessment Booked Over The Mowers
ABBY PORTAL · CALL SUMMARY
ANSWERED BY ABBY · 10:12 AMCurtis Boyd
(704) 555-0129 · 2 min · New caller
Wants a price on weekly mowing for a corner lot, plus a one-time spring cleanup. Booked the on-site assessment for Thursday 4:30 PM from the open Jobber schedule; notes added to the job.
New clientAssessment booked
JOBBER · THURSDAY SCHEDULE
8:00 AM
Route A
Hollis Park
6 stops
1:00 PM
Spring cleanup
Whitaker
4:30 PM
On-site assessment
Curtis Boyd
corner lot, mowing + cleanup
booked by Abby
✓ New client created · visit on the schedule · call notes on the job.
Curtis Boyd wants a price on weekly mowing for a corner lot, plus a spring cleanup. Your crew is three yards into a twelve-yard route, and nobody hears the phone over the mowers. Abby's AI Receptionist does, asks about the property and the services, then checks your live Jobber schedule and books the on-site assessment for Thursday at 4:30, when he said he'd be home.
When you're back in the truck, Curtis is a client in Jobber with the visit on Thursday's schedule and the notes on the job: corner lot on Danbrook Ave, weekly mowing plus a one-time cleanup, home after 4. You quote from the property instead of a voicemail, and the details were confirmed with him on the call.
One Truck Or Ten, The Phone Gets Picked Up
Most home-service companies lose calls the same way: everyone who could answer is holding a tool. Abby's AI Receptionist picks up in your business's name, every time, and live US-based receptionists answer the same way on the same plan, so the caller never learns you're a two-person crew having a slammed Tuesday.
It works because the details land where you already work. New callers become Jobber clients with a job the AI Receptionist books from your live schedule and the call notes on it; existing clients who need to move or cancel a visit have the request captured and relayed to your office, where the change gets made with the whole route in view. Quotes go out from Jobber like always, and your evening isn't spent returning voicemails that already went to the next company on the caller's list.
Rules From The Route Sheet
✓Your service area is the first filter. Abby asks for the address up front; callers outside your zones get your out-of-area script instead of a booking.
✓Quotable by phone, or visit required. You tell us which services get ballpark pricing read from your sheet and which start with an on-site assessment; the AI Receptionist books that assessment from your live Jobber schedule.
✓Emergencies jump the queue. Burst pipe or sewage backup and Abby calls your on-call number; everything else books into the next open time or lands for the morning, per your rules.
✓Existing clients don't become new clients. Abby matches the caller to their Jobber record; a request to move or cancel a visit is relayed to your office, so your client list stays clean and changes to the route stay yours.
✓You change the rules, we change the script. Adding aeration season or dropping gutter cleaning is a note to your account manager, not a project.
Covered While The Crew's Out
Route daysThe whole crew mowing, cleaning, or under a house; the phone still gets picked up on the second ring.
Quote requestsCallers asking for prices become Jobber clients with the on-site assessment booked from your live schedule, so you quote from the property, not from a voicemail.
Season ramp-upSpring cleanup calls flood in all at once; Abby scales with the season without you hiring for it.
Changes and questionsExisting clients who need to move or cancel a visit are matched to their record; the request is captured and relayed to the right person per your instructions, no duplicate client created.
How It Works
1Onboarding connects Jobber and turns your service list, coverage area, and scheduling rules into the AI Receptionist's call script.
2Abby picks up in your business's name while the crew works, captures the property, the service, and the notes, and checks your live Jobber schedule for an open time.
3New callers arrive in Jobber as a client with the job on the schedule and the notes attached; change requests are relayed to your office.
FAQs
Can Abby's AI receptionist book jobs in Jobber?
Yes. Abby's AI Receptionist creates the client in Jobber, checks your live schedule for an open time, and books the job per the scheduling rules you set, with the caller's notes added to the job. Details are confirmed with the caller on the call; your usual reminders apply.
Can Abby reschedule or cancel a Jobber visit?
Requests to move or cancel a visit are captured with the client's details and the new timing they'd like, then relayed to your office to make the change in Jobber. Abby books new work; your team keeps control of changes to the route.
What if the caller already has a job scheduled?
Abby's AI Receptionist matches the caller to their Jobber client record and finds the job, so it can answer when the visit is scheduled and what it covers. Anything it can't answer is relayed as a message, not a duplicate client.
Which virtual receptionist integrates with Jobber?
Abby. An AI receptionist for Jobber and live US-based receptionists on one plan, answering 24/7 in your business's name. The AI Receptionist is the virtual receptionist for Jobber that creates the client and books the job onto your schedule; the live team takes the calls you want a person on, answering, screening, and capturing the request for your office. Set up during onboarding at no charge.
Does Abby give quotes over the phone?
Only what you approve. Many companies have Abby share ballpark pricing from a sheet they provide; anything beyond that gets an on-site assessment booked so your team quotes from Jobber.
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