The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A horizontal zipper, partially unzipped from the left, with blue teeth and slider resembles a virtual receptionist—its pull angled upward on the right side, while the rest of the zipper remains closed.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

THE HUMAN + AI ADVANTAGE

The Best of Both, on Every Call

Human and AI receptionists, working as one service.

Why choose between a human receptionist and AI when you can have both? Abby combines the warmth and judgment of our in-house, U.S.-based receptionists with the speed and always-on availability of AI, so every caller reaches the right kind of help. You decide how calls are handled, and you can switch the mix anytime.

Listen to a sample call

Experience the Human + AI Advantage

With 20 years of call handling expertise, Abby brings human and AI together in one service:

The care of live, in-house, U.S.-based human receptionists
The speed and 24/7 availability of AI
One account, one bill, and the freedom to adjust the mix anytime

Handled Your Way

You choose how each call is handled, by call type, time of day, or your own rules. Send routine calls to AI, route high-value calls to a human, or let AI answer first and hand off to a receptionist on the same call. However you set it up, every caller gets a fast, professional experience.

Always Improving with Abby Intelligence

Abby Intelligence is our human-plus-AI approach to continuous improvement. Our in-house, U.S.-based Quality Assurance team reviews real conversations and refines how your calls are handled, so your service keeps getting better long after you’re set up.

HOW IT WORKS

One Service, Handled Your Way

Human and AI aren’t two separate products, they’re one service you control.

Here’s how it comes together:
Route by call type or your rules. Decide what a human handles and what AI handles.
Seamless handoff on the same call. AI can answer instantly and pass the call to a human receptionist when it matters.
Stretch your plan further. AI answering counts as half an Abby Minute, so the more you use AI, the further your plan goes.
Set up as you go. Our onboarding team learns your business and configures the right mix, so you’re never on your own.

TESTIMONIALS

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ABBY INTEGRATIONS

Bring Abby into Your Existing Workflow

Streamline your customer communications with Abby AI Receptionist PLUS custom integrations that seamlessly sync with your existing workflows. Stay connected to your callers—the Abby way.

Salesforce logo - integrates with Abby Connect for CRM and sales automation
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
Twilio logo featuring a red icon with four dots inside a circle, followed by the lowercase word twilio in bold red text—a trusted brand for AI receptionis solutions.

PRICING

STARTER

BEST FOR

Small offices catching overflow or after-hours calls

$165

per month

50 Abby Minutes

Double your Abby minutes when you choose AI

essential

BEST FOR

A solid baseline for most small businesses

$329

per month

100 Abby Minutes

Double your Abby minutes when you choose AI

PROFESSIONAL

BEST FOR

Growing teams that need full-time coverage

$599

per month

200 Abby Minutes

Double your Abby minutes when you choose AI

Most Popular

Growth

BEST FOR

High-volume coverage with support and bulk savings

$1,380

per month

500 Abby Minutes

Double your Abby minutes when you choose AI

ENTERPRISE

Need more than the Growth Plan?
We build custom plans fit for your business needs.

BEST FOR

Higher call volumes and tailored workflows beyond Growth

Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.

No Setup Fee

Free Trial On Every Plan

24/7 Coverage

Human Quality Assurance

20+ Year Reputation

1,000+ Integrations

US-Based

Month-To-Month

No Setup Fee

Free Trial On Every Plan

24/7 Coverage

Human Quality Assurance

20+ Year Reputation

1,000+ Integrations

US-Based

Month-To-Month

FAQS

Do live receptionists answer all of my calls?

With pleasure! Whenever you’d like a human touch, one of our wonderful virtual receptionists will answer in a professional and inviting tone. You choose when your calls go to a live receptionist, to AI, or to both, so every call is handled exactly the way you want.

All of our receptionists work right here in our Las Vegas, Nevada office. We never outsource, and we never use work-from-home receptionists whose security, reliability, and quality can be compromised. The Abby Way is built on a strong culture, community, support, and training, and your callers feel the difference.

Yes, it keeps getting better. Abby’s AI answers conversationally, 24/7, and is trained on your business so it represents you well from the first ring. What sets us apart is Abby Intelligence, our human-plus-AI approach to continuous improvement. Our in-house, U.S.-based Quality Assurance team applies more than 20 years of call-answering experience to review real conversations and refine how your calls are handled. Most platforms only improve when the underlying technology does. Abby goes further with our human quality assurance team, so your service keeps getting better long after you’re set up.

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Human Care. AI Speed. One Service.

Abby brings together U.S.-based human receptionists and AI in a single service, so every call is answered the way it should be. You choose the mix, and we handle the rest. Call now for more information or get started today!