Legal Answering Service
Legal Answering Service

Why Lawyers Should Implement a Legal Answering Service

Last updated: August 7, 2020

Time well spent is the time that you use to take care of the most important tasks of your day. Since your time is invaluable, you should not waste it by trying to control every aspect of your law firm down to the smallest details. Even the seemingly unsubstantial moments such as answering phones can distract you from the matters that are truly important just enough to set you off track. Why continue to hinder your work when you can maximize your time and efforts with the help of a virtual legal assistant?

Some people have reservations about incorporating remote answering services because they want a more personal touch than a simple automated answering system. This is not the case, as legal answering services provide top of the line assistance in answering calls and properly directing them without resorting to a robotic machine and still maintaining the friendly qualities of a receptionist. All virtual legal assistants are completely trained by your company itself to provide the best quality service you can imagine. Savings on salaries and benefits are also a welcome detail that many firms should be interested in.

How could you possibly go wrong?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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