Meevo Integration: The Appointment Book Fills After Close

Sebastian Hale calls at 6:20 PM on a Friday, twenty minutes after your last stylist locked up. He's a regular, he wants color and a cut with Talia before a trip, and he'd like something before noon Tuesday. Abby's AI Receptionist finds his client record by his mobile number, scans your live Meevo openings for Talia, offers 9:30 or 11:00, and books the 11:00 while he's on the line.

In Meevo, the appointment lands on Talia's column in Tuesday's Appointment Book with both services at their set durations and a note in Sebastian's words: a shade cooler than last time. Sebastian has his time confirmed before he hangs up; your usual reminders run as they always do. Talia sees a fuller Tuesday and a note she can act on.

Most salon calls aren't new bookings. They're the client running late who wants to push to next week, the regular who forgot which day she booked, the guest who has to cancel. Abby finds the client's appointment in Meevo by phone number or email, confirms what's on the book, moves it to a new time chosen from real openings, or cancels it per your cancellation rules. The change shows on the provider's column immediately, and the reason goes in the notes.

New clients are created from the call with their name and contact details, so the first visit has a record waiting. Everything happens inside the limits you set with us: which services are phone-bookable at each location, which providers take new clients, how far out Abby may book. The AI Receptionist is the one working the Appointment Book, at 6:20 PM on a Friday or 10 AM on a Tuesday; Abby's live US-based receptionists are on the same plan for the calls you want a person to answer, screen, or take a message on.