Outbound Calling Services for Your Business
Professional, Reliable Outreach, Without Adding to Your Team
Abby’s outbound call service helps your business stay connected with clients, without pulling your team away from core tasks. From appointment reminders and client follow-ups to lead qualification and feedback surveys, our expert receptionists make outbound calls with warmth, professionalism, and precision. Scale your communication efforts with ease and never miss another opportunity to engage.
Never Miss a Chance to Connect
Whether it’s confirming appointments, welcoming new clients, or following up on leads, timely outreach builds trust and drives results. Abby’s outbound calling services ensure every client feels valued, every lead gets nurtured, and your business stays top-of-mind, without disrupting your day. Focus on what you do best while we handle the outreach.
A Smart Solution for Busy Professionals
Ideal for service businesses, medical practices, legal firms, and more.
Outbound Calls That Support Your Growth
Abby handles outbound calls that save time and boost client satisfaction.
Appointment reminders and confirmations
Follow-ups for quotes, inquiries, or missed calls
Welcome and onboarding calls for new clients
Client feedback, reviews, and survey outreach
Lead nurturing and qualification
Friendly, Human Outreach with Every Call
Friendly, Human Outreach with Every Call
Appointment Confirmations: Reduce no-shows and stay organized
Lead Follow-Up: Convert interest into action with timely calls
Client Re-Engagement: Bring past clients back with a personal touch
New Client Welcomes: Make a strong first impression
Feedback Surveys: Learn how to improve with every conversation
Custom Campaigns: We tailor calls to your exact needs
ADVANTAGES
Why Businesses Choose Abby for Outbound Calls
Our team makes your calls feel personal, not pushy, and always on brand.
Friendly Outreach
Our receptionists connect with care and clarity
Custom Scripting
We say exactly what you want, how you want it
Lead Conversion
Turn cold leads into warm relationships
Time Savings
Free your staff to focus on their top priorities
Seamless Integration
Syncs with CRMs, calendars, and more
Trusted Team
Abby receptionists act like a true extension of your business
TESTIMONIALS
Product Demo
Hear What Abby Outbound Calls Sound Like
Listen to real sample calls and hear how Abby connects with your clients.
Appointment Confirmation
HUMAN RECEPTIONIST
Missed Call Follow-Up
HUMAN RECEPTIONIST
Welcome Call for New Clients
HUMAN RECEPTIONIST
Feedback Survey Call
HUMAN RECEPTIONIST
Service Reminder Call
HUMAN RECEPTIONIST
Custom Campaign Call
HUMAN RECEPTIONIST
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
Common Questions About Outbound Calling
What types of outbound calls do you handle?
We handle appointment reminders, follow-ups, welcome calls, re-engagement, surveys, and more.
Can I customize the script for my outbound calls?
Absolutely. You tell us what to say. We’ll make the call sound just like it’s from your office.
Who makes the outbound calls?
Our professional U.S.-based receptionists make each call with care, clarity, and consistency.
How do I provide the list of clients to call?
Easily via our Abby Portal, AbbyGO app, or an integrated CRM connection.
Do you offer bilingual outbound calling?
Yes, we offer English and Spanish-speaking receptionists for your outreach.
Is outbound calling included in all plans?
Outbound calls can be added to any plan. Your Client Success Manager can walk you through the options.
Can you integrate with my existing CRM or scheduler?
Yes. Abby integrates natively with popular CRMs and tools like HubSpot, Salesforce, and Pipedrive. If yours isn’t listed, we build it for you during onboarding, free.
Let Abby Make the Calls, You Reap the Results
Start building stronger client relationships and converting more leads, without lifting the phone. Abby makes professional outbound calling effortless.