Never Miss a Call. Even When You’re On the Job.
Abby answers your calls 24/7 with a friendly, professional voice, human or AI, so you can stay focused on the work, not your phone.
You’re Great at Your Job. Let Us Handle the Phone.
Never Miss a Job Opportunity Again
Clients won’t wait around – if you don’t answer, they’ll call your competitor. Abby answers every call live. No more missed leads while you’re on a roof, in a crawlspace, or with a client.
Say Goodbye to Spam Calls
Abby filters all your calls, including the junk, so you only talk to real prospects and clients, saving you time and allowing you to focus on what matters most.
We Handle Scheduling & Intake for You
Our AI and human teams can book appointments, gather job details, and send everything straight to your phone or CRM.
Look Bigger. Work Smarter.
Even if you’re a team of one, Abby makes you sound like a well-staffed business with professional call handling around the clock.
rated virtual receptionist service by Consumer Affairs
hours saved by business owners and admins each week
small businesses happily served
ABBY'S SERVICE
Abby’s Service, Three Ways
One service, set up your way. Start with Human Receptionist Service, AI, or both together, and change the mix anytime.
Human + AI
Each call is handled by a human or AI based on the call type or your instructions, so every caller reaches the right kind of help.
Human or AI, by Call Type or Your Rules
Seamless Handoff on the Same Call
Stretch Your Plan Further With AI
Human Receptionist
Live, professional receptionists, backed by 20 years of answering experience.
US-Based, In-House, Dedicated Receptionist Team
Custom Answering Hours Including 24/7 Answering
Caller insights with portal and app
AI Receptionist
24/7 AI receptionist delivering conversational, personalized caller experiences.
Natural, Human-like Conversations
Self-Serve Controls & Ongoing Support
Always Improving With Human Quality Assurance
FEATURES
Smart. Seamless. Always On.
Abby AI gives your business the power to answer every call with consistency, professionalism, and intelligence. Our AI receptionist is built to handle your unique call flows, capture every opportunity, and make a great impression – 24/7.
AI + Human Hybrid Capabilities
Choose the perfect balance: Abby AI handles frequent, routine calls while seamlessly handing complex or high-touch conversations off to your staff or our live receptionists.
Conversational AI That Feels Natural
Abby AI understands intent, tone, and context, engaging callers in a human-like, helpful way that builds trust and keeps them on the line.
Custom Call Handling for Any Business
Customized call flows? Custom intake forms? Abby AI adapts to your preferences and updates easily as your business evolves.
Customized Intake & Call Flows
Collect the exact information you need from every caller, tailored to your business needs.
Real-Time Summaries, Transcripts & Notifications
Get instant visibility into every call: who called, why, and what was said via the AbbyGO mobile app or web portal.
TESTIMONIALS
Trusted by Thousands of Service-Driven Businesses
Over
client satisfaction rating
accuracy rate
Calls Answered in
seconds
years in business
We Keep it Simple with Friendly Technology
Manage and make calls anywhere with the AbbyGO mobile app. With the tap of a button, you can review your calls and receptionist messages in real time.
Seamless Integrations
We want to make your life easier. Through custom built integrations, your dedicated receptionists will plug right into your existing workflows.
Call Forwarding Instructions
We provide simple phone forwarding instructions for almost every phone carrier. If it gets tricky, then we are always willing to walk you through the process.
Meet Your Highly Trained Receptionist Teams
Melissa
Answering Expert | 4 years
A Las Vegas girl, who once lived in Sweden, Melissa loves the work environment at Abby Connect and is a social butterfly.
- Fluent in Both Spanish and English
- Enjoys Working with Lawyers
- Loves Karaoke, Traveling, and Hidden Coffee Shops
Jazmin
Receptionist | 3 years
Our resident artist, Jazmin, is a friendly and fun receptionist who loves working for Abby Connect because of our amazing management team.
- Fluent in Both Spanish & English
- Loves Drawing, Painting, Dancing & Cooking
- Creates Online Video Make-up Tutorials
David
Receptionist | 1 year
Our favorite New Yorker, this Brooklyn-born receptionist is good-humored, thoughtful, and smart as a whip.
- Loves Making Funny Videos
- His Favorite Movie is Home Alone
- Survived the Cyclone Roller Coaster on Coney Island
Mariah
Talent Acquisition Specialist | 3 years
Our Talent Acquisition Specialist and singer, Mariah, loves the Abby Culture and helping grow our team.
- Born and Raised In Las Vegas
- Was In Choir For 8 Years
- Favorite Superhero: Her Mom
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
Start Capturing Every Opportunity
Abby helps you win more jobs, stay focused, and look professional with AI, live receptionists, or both.